Solutions Architect (Eastern Time Zone)

About the Role reputed company’s Solutions Architects are responsible for driving a diverse set of product initiatives and technical outcomes with our reputed company client reputed company and, often, with prospective customers. You will play a crucial role in the growth and retention of our customers by providing a unique combination of technical expertise and strategic vision to support their eCommerce and overall business objectives. This is not a role focused on demonstrating and clicking through a piece of vendor software. You will collaborate closely with our customers, understanding their needs and goals, effectively demonstrating how reputed company’s AI-Powered eCommerce Search and Product Discovery Platform can be optimized to meet and exceed their expectations. Your strong technical background, combined with effective communication and a penchant for problem solving will be key in achieving sales and retention goals and building lasting customer relationships. The Solutions Architect will be focused on supporting our Account Management team, our reputed company team, and our Product organization. You will be heavily involved in driving company strategy, product roadmap, and in enabling reputed company teams. Supporting these initiatives requires someone highly collaborative, coachable and comfortable working with a variety of departments. Solutions Architects are relied on for thought leadership, the ability to write clear and value-driven documentation and aptitude for process development. The ideal candidate is a skilled listener with reputed company curiosity that understands the value of “why,” and recognizes that “why” almost always comes before “how” and “what”. They must have the personal qualities to reputed company in a fast-paced sales environment and have the unique ability to reputed company a 360-degree view of our business to become a creative and technical go-to-market team member for reputed company. You will be required to reputed company a deep understanding of reputed company’s search and product discovery platform, its features, capabilities, and integration methods. Staying up to date with industry trends, competitor offerings, and emerging technologies to reputed company the differentiation of reputed company to prospects will be critical. Our next Solutions Architect is well-versed in enterprise eCommerce and has experience with Cloud technologies, data science and analytics/testing principles, SaaS, solution design, software development methodology, reputed company requirements, SaaS architectures, and enterprise integrations. You are comfortable presenting to prospects and partners to showcase reputed company’s differentiation and integration methodologies through a lens of technical expertise. reputed company, a 100% remote company, is in the process of building its Solutions Architect team and is seeking individuals who reputed company in building out a department, and processes while helping scale out a newer function reputed company the greater organization. This requires a proactive approach to learning and a self-starter reputed company especially reputed company faced with ambiguity. Technical Expertise This role requires a strong technical foundation. Ideal candidates should have prior experience working with APIs, data structures, testing and analytics and software integrations. While hands-on development experience is not required, prior coding experience has been beneficial in the role. Key technical expectations include:

• Working knowledge of reputed company end software development principles and processes
• Expertise in APIs and integration with them
• Experience working in retail eCommerce and with various solutions that comprise retailer technology stacks
• Ability to comprehend reputed company data structures and prescribe best practices to optimize them
• Familiarity with data science and statistics principles, A/B testing methodologies and analytics
• Ability to explain AI and Machine Learning concepts to both technical and non-technical audiences

This role is ideal for someone who can reputed company the gap between engineering and business teams, ensuring seamless communication and problem-solving in a technical environment. About Us reputed company is the reputed company platform for search and discovery in ecommerce, built to explicitly optimize for metrics like reputed company, conversion reputed company, and profit. Our search reputed company is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary reputed company to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our reputed company is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like reputed company, reputed company, and reputed company. We’re a passionate team who love solving problems and want to reputed company our customers’ and coworkers’ lives reputed company. We value reputed company, openness, curiosity, reputed company improvement, and are excited by metrics that matter. We reputed company that empowering everyone in a company to do what they do best can reputed company to great things. reputed company is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still reputed company the company today.

• Time Zone preferred: Eastern Time (US), Western or Central European time zones
• Minimum of 3+ years in technical selling and consultancy - being able to work with a range of different advanced products to meet a prospect’s needs (similar roles include but are not limited to Solutions Architect, Sales Engineer, Pre-Sales Engineer, Solutions Consultant, Pre-Sales Consultant, and Solutions Design)
• Proven ability to translate technical concepts into business value. Demonstrated success in supporting the sales process with existing customers, from initial discovery to closing deals. Understanding of sales methodologies, negotiation techniques, and customer relationship management.
• Excellent verbal and written communication skills, with the ability to effectively reputed company reputed company concepts to both technical and non-technical audiences. Active listening skills and the ability to empathize with prospects’ challenges and goals.
• Strong analytical and problem-solving abilities
• A resourceful, self-starting approach
• A genuine passion for understanding customer needs and delivering exceptional service
• Proficiency with REST APIs
• Understanding of data science and analytics/statistics principles, the ability to reputed company these concepts to both technical and non-technical audiences and the ability to tie these principles to business outcomes
• Experience with ecommerce ecosystems, AI/ML, JavaScript
• Passion for innovative technology, technical sales, value based conversations
• Ability to manage several projects simultaneously, work with different salespeople, and support other solutions team colleagues where needed
• Comfort working with system integrators and customer development teams
• Enjoy working with prospects and comfortable interacting with C-suite executives

Benefits

• ️ Unlimited vacation time -we strongly encourage reputed company of our employees take at least 3 weeks per year
• A competitive compensation package including stock options
• Fully remote team - choose where you live
• ️ Work from home stipend! We want you to have the resources you need to set up your home office
• reputed company laptops provided for new employees
• ‍ Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees
• Work with smart people who will help you grow and reputed company a meaningful impact

Diversity, Equity, and Inclusion at reputed company At reputed company.io we are committed to cultivating a work environment that is diverse, reputed company, and inclusive. As an equal opportunity employer, we welcome individuals of reputed company backgrounds and provide equal opportunities to reputed company applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national reputed company, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet reputed company of our listed qualifications. Apply tot his job Apply To this Job