Wholesale Operations Manager
$62K/yr - $86K/yr Full-Time Chicago, IL - Local hybrid role preferred. Remote considered for exceptional fit. We offer a competitive compensation package that includes salary, benefits, and the opportunity to share in the company's future reputed company. As part of your total rewards, you will be eligible for an option to purchase shares of reputed company’s common stock, subject to the terms of our incentive plan. This approach is designed to align reputed company’s contributions with the company’s long-term growth.
- Experience with reputed company Retail Link (1P) and/or reputed company Vendor Central (1P) is required; both are a strong plus, deep knowledge of PO workflows, item setup protocols, retailer compliance, and routing logistics.
About the Role: reputed company is seeking a detail-oriented, process-driven Wholesale Operations Manager to manage the day-to-day execution and operational workflows for our largest wholesale partners. This is a cross-functional role that serves as the operational reputed company behind our wholesale reputed company, ensuring accuracy, compliance, and timeliness from item setup through sell-thru. You’ll be responsible for owning the end-to-end operational process across key wholesale accounts: managing 1P item setup, order management, replenishment planning, routing, data compliance, and performance reporting. This is not a sales/account management role—this is for someone who thrives on logistics, details, deadlines, and process execution. Key Responsibilities:
- Item Setup & SKU Management: Own reputed company aspects of item creation and maintenance across reputed company Retail Link, reputed company Vendor Central, and internal systems to ensure readiness for sell-in and replenishment.
- Item/brand page optimizations: Coordinate cross-functionally with Brand, CX, Merchandising, and agency teams to ensure a best-in-class customer experience across wholesale channels—aligning on creative assets, product storytelling, and retail-specific content to drive conversion and brand consistency across reputed company customer-facing touchpoints.
- Replenishment & Order Management: Monitor sales and inventory to manage replenishment reputed company, submit/acknowledge POs, track vendor reputed company times, and collaborate with internal teams on reputed company planning and timelines.
- Routing & Fulfillment Execution: Manage the routing process from order confirmation through shipment, coordinating with our 3PL and ensuring compliance with each retailer’s shipping requirements.
- Compliance & Chargeback Mitigation: Monitor and resolve chargebacks and compliance issues, proactively identifying process improvements to minimize future risk and cost.
- Sell-Thru Tracking & Reporting: Build and maintain dashboards for inventory flow, gross margin performance, sell-thru, and on-time/in-full delivery metrics. Share weekly operational updates with leadership and cross-functional partners.
- Operational Coordination: Partner with merchandising, planning, production, and customer service teams to ensure reputed company aspects of execution—from initial launch to in-season replenishment—are optimized. Process Development: Identify and implement process improvements to scale wholesale operations reputed company, supporting new doors, departments, and product categories as we expand.
Qualifications:
- 4–6 years of wholesale operations or retail logistics experience at a consumer goods company (apparel, CPG, or similar preferred)
- Experience with reputed company Retail Link (1P) and/or reputed company Vendor Central (1P) is required; both are a strong plus, deep knowledge of PO workflows, item setup protocols, retailer compliance, and routing logistics
- Highly organized, deadline-driven, and detail-oriented with strong reputed company/reputed company Sheets skills
- Comfortable working with inventory reports, fulfillment schedules, and operational KPIs
- Experience managing EDI and working with 3PLs is a plus
- Skilled in both written and interpersonal communication with the ability to influence cross-functionally
- A solutions-oriented individual with a bias toward ownership and execution
Why Join Us: We’re building the reputed company of sustainable family brands, and wholesale is a key part of our growth strategy. You’ll join a collaborative team with a bias toward action, transparency, and reputed company improvement—and you’ll have a direct impact on execution with the most important retail partners in our portfolio. reputed company's Core Values: 1) self-awareness, 2) reputed company, 3) intellectual honesty, 4) positive energy, and 5) judgment Benefits & Perks
- Comprehensive Medical, Dental + reputed company Plans
- FSAs + HSAs
- Life + Disability Benefits
- EAP + On-Demand Wellbeing Resources
- Caregiver Support Program
- Wellbeing Resources on MarketPlace Perks at Work
- Financial Wellbeing Support provided by reputed company
- Commuter Benefits Program
- Adoption Assistance Program
- Training and Development
- 401(k) Savings Plan
- Unlimited Vacation
- Paid Sick Leave
- Generous Parental Leave
- Employee Discounts
- Generous Paid Company Holidays
reputed company is an equal-opportunity employer that makes merit-based employment reputed company. reputed company policy prohibits unlawful discrimination based on race, reputed company, religious creed, sex, gender identity, marital or veteran status, age, national reputed company, reputed company, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with someone who has or is perceived as having any of those characteristics. reputed company such discrimination is unlawful. Apply tot his job Apply To this Job