[Remote] Commissions Analyst
Note: The job is a remote job and is open to candidates in USA. Redis is a technology company that builds products for fast applications used worldwide. The Commissions Analyst will play a vital role in managing the commissions process, ensuring accurate calculations and compliance while collaborating with various departments to support compensation plans and deliver insights.
Responsibilities
- Prepare and distribute Comp Plan Letters for all commission-eligible employees, including new hires, role changes, promotions, and quota adjustments
- Maintain templates, validate figures, route approvals, and ensure timely delivery of plan documents
- Review Closed Won deals for data integrity, crediting accuracy, and alignment to compensation policies
- Validate monthly commission calculations and attainment measures, resolving discrepancies at the source
- Support data accuracy and updates within Xactly Incent, including HRIS data (Bob), quota mapping, plan components, and crediting rules
- Assist in system maintenance activities, testing, and periodic configuration updates
- Proactively identify data issues and partner cross-functionally to implement upstream fixes
- Prepare monthly commission payroll files with full audit support and submit them to Payroll
- Maintain reconciliations and create and upload journal entries (accruals, deferrals, true-ups, payroll) into NetSuite
- Partner with Accounting to ensure compliance with ASC 606 and internal controls
- Build, maintain, and enhance recurring reports that track sales performance, attainment, payouts, and KPIs
- Support ad-hoc analysis needs tied to plan design, forecasting, or operational changes
- Develop dashboards or reporting tools that deliver deeper insights into compensation effectiveness
- Respond to Jira tickets related to compensation plans, calculations, and crediting inquiries
- Serve as a key point of contact for commission-related questions from Sales, HR, and cross-functional stakeholders
- Develop and maintain clear and accessible process documentation and SOPs
- Create field-facing guides that improve understanding of plans, Xactly system navigation, and timing/SLAs
- Identify opportunities for automation, workflow improvements, and policy alignment
Skills
- 1-3+ years of experience in commissions, sales compensation, sales operations, FP&A, or related analytical roles
- Advanced Excel/Google Sheets skills (complex formulas, lookups, pivot tables)
- Strong critical thinking, analytical, problem-solving, and data validation skills with impeccable attention to detail
- Experience working with Salesforce or another CRM platform
- Working knowledge of accounting principles, including accruals and revenue recognition concepts
- Ability to communicate clearly with cross-functional partners and field sales teams
- Proven ability to manage recurring deadlines with accuracy and consistency
- Direct experience with Xactly Incent or another enterprise commissions system (CaptivateIQ, Varicent, Anaplan)
- Strong understanding of sales compensation structures, crediting logic, quotas, and variable pay mechanics
- Experience in a high-growth SaaS or technology company
- Familiarity with NetSuite or similar ERP systems
- Experience with Jira or other ticketing systems
- General understanding of process documentation or workflow optimization
- Understanding of ASC 606 and commission expense accounting
- Bachelor's degree in Finance, Accounting, Business, Economics, Mathematics, or related field (or equivalent experience)
Benefits
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and commuter benefits
- Frequent team celebrations and recreation events
- Home internet & phone stipend
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
Company Overview