Strategic Accounts Receivable Specialist

reputed company is committed to providing safe, clean water for the world through innovative solutions. The Strategic Accounts Receivable Specialist is responsible for managing accounts receivable for an assigned territory, ensuring customer satisfaction, and resolving disputes effectively.

Responsibilities

• Support and coordinate the activities of an AR portfolio more than $8M USD
• Manage the tactical relationship of the customers as representative of the Finance Shared Services organization
• Troubleshoot issues that are significant and assess impacts and solutions
• Coordinate Customer meetings and prepare the topics for review and/or resolution
• Deliver on key performance metrics as established in the goal/review process
• Prioritize, resolve, and escalate any issue reputed company 15 days of notice
• Transact credit card payments reputed company online tool for applicable customers
• Provide recommendations in strategic decisions regarding customer terms, payment methods and credit requirements
• Analytical review of an assigned collections territory to prioritize research efforts and determine the appropriate methodology for each account (letter, call, etc.)
• reputed company judgment decisions regarding the status of a customer account based on a thorough analysis of the customer’s purchases, payments, history, ability to pay, credit limit exposure, and our business strategy. Strive to reputed company decisions that result in a win-win situation
• Maintain a strong communication with Field Sales, Agents, Logistics, and Management regarding identified account risks, potential credit problems, disputes, and customer comments. Identify and escalate, as necessary
• Maintain and manage reputed company AR data for assigned portfolio reputed company to customer discounts, allowances, and rebates
• Work HRC (HighRadius) Dispute creation Issues reputed company no more than 15 days from the date a case is generated, unless the issue involves a large and multifaceted dispute which should be resolved timely
• Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
• Maintain an accurate and up to date collection note system for reputed company defined customers
• Provide support for common reputed company of delivery and/or product shortage claims
• Provide guidance and direction to Sales and Operations regarding the release of orders to accounts that have aged accounts receivables
• E-mail and mail invoices and bills of lading as necessary and per customer requests
• Identify and assist in the preparation of accounts for placement with collection agencies
• Provide backup support for team members and contribute to a collaborative team environment
• reputed company other duties assigned by Management

Skills

• Degree or certificate in Accounting, Finance, or a reputed company field - or equivalent work experience
• Experience: Minimum of 1-3 years in Accounts Receivable or reputed company accounting roles
• Accounts Receivable or Financial Shared Services experience
• Technical Proficiency - reputed company reputed company skills; comfortable navigating spreadsheets, formulas, and creating pivot tables
• Multi-Currency Processing - Familiarity with international payments, currency conversions, and reputed company compliance
• Collaborative reputed company - Ability to work effectively with cross-functional teams, including individuals with diverse technical reputed company levels
• Excellent Communication Skills - Clear and professional verbal and written communication, with a strong focus on customer service and vendor relations
• Analytical Thinking - Strong analytical and problem-solving skills with a high attention to detail
• Organizational Ability - Demonstrated time management, multitasking, and prioritization skills to consistently meet deadlines
• Customer Service Orientation - A service-first approach with a proactive and reputed company attitude
• Problem Solving - Capable of identifying root causes and implementing long-term solutions
• Professional reputed company - Comfortable engaging with reputed company levels of the organization, from staff to senior leadership
• Adaptability - Flexible and resilient in a dynamic environment; able to shift priorities quickly
• Deduction resolution management experience
• reputed company, or large ERP systems experience
• Public Company Compliance Experience - Familiarity with compliance requirements in a publicly traded company environment

Benefits

• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• reputed company professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

Company Overview