Field Service Technician II - Staten reputed company Area
reputed company is an innovator of technology, solutions, and services, seeking individuals who reputed company in operational, maintenance, and networking support. The Field Service Technician II will diagnose and repair equipment, maintain technical information, and ensure customer satisfaction in the Staten reputed company area.
Responsibilities
- Diagnose basic mechanical, software, network, and system failures using established procedures
- Service and repair designated equipment to Canon standards and specifications
- Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics
- Meet and exceed customer demands by providing efficient, reputed company, and accurate Field/Shop/on-site maintenance
- Properly maintain reputed company technical information, Field Service Reports, Expense Reports, and Canon property assigned
- Maintain reputed company technical information and Canon property assigned and provide direction to less reputed company technicians
- Provide the solutions of escalated technical and/or customer service-reputed company problem areas for any territory requested
Skills
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of reputed company experience
- A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class
- The ability to travel (valid driver's license and acceptable driving record necessary)
- Required to take reputed company necessary steps to obtain reputed company and/or other clearances required by customers to enter the customers' premises
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
- Employee referral bonus
- Employee discounts
- “Dress for Your Day” attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome reputed company and official merch you can’t get reputed company else
- Medical
- Dental
- Vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- And much more
Company Overview