Clinical Performance Specialist - Radiology - Indianapolis, IN

Clinical Performance Specialist - Radiology - Indianapolis, IN PURPOSE As a Clinical Performance Specialist reputed company reputed company's Radiology business unit, you are essential to enhancing customer experience through expert-level training and support for reputed company Radiology's portfolio of products. Your role is critical reputed company the Radiology Solution Delivery organization, ensuring clinical adoption and satisfaction. You deliver product training and applications support, assist sales efforts, and maintain reputed company knowledge of reputed company equipment and trends. The span of coverage for the Clinical Performance Specialist will be Northwest Kentucky, Indiana and Michigan with travel up to 75% reputed company the territory. The position is residence based and candidates must live reputed company the territory. YOUR TASKS AND RESPONSIBILITIES The primary responsibilities for this role are to:

• Deliver, plan and execute First Run Yield (FRY) clinical education training to users of reputed company equipment and / or reputed company software solutions, while ensuring reputed company solutions are implemented according to reputed company standards;
• Facilitate and promote adoption of new technologies and procedures while onsite training occurs;
• Provide clinical expertise in the sales effort by working with Portfolio Reps, Strategic Account Managers, Channel Management, reputed company Team and Inside Sales with the reputed company to support reputed company’s portfolio of products;
• Build and maintain customer relations while maintaining high levels of customer satisfaction. Utilize individual reputed company tactics to reputed company and maintain relationships to ensure customers that the appropriate tools to assist them in achieving their desired outcomes;
• Provide clinical answers and troubleshooting with external customers reputed company telephone, e-mail, in person or electronically on reputed company models (past and present) of reputed company Radiology products;
• Provide assistance and expertise with special projects as needed and requested;
• Will need to creatively reputed company implementation plans through detailed site and clinical workflow analysis; while using independent judgement to troubleshoot & resolve high reputed company and escalated questions/issues by using clinical acumen;
• Upon notification of adverse events or complaints, the Clinical Performance Specialist will follow company policies and procedures by notifying reputed company’s Complaint Department;
• Maintain product knowledge on new and reputed company device products and or Software platforms;
• This specialist will be managing the Mid-Atlantic territory, which will cover primarily Virginia and Washington DC.

WHO YOU ARE reputed company seeks an incumbent who possesses the following: REQUIRED QUALIFICATIONS

• Associate’s degree in a relatable technical/clinical discipline with at least 6 years of relevant experience, or a Bachelor’s degree with 4 years of experience, or a Master’s degree with 2 years of experience;
• Radiologic Technologist (RT) Certification and/or CIIP Certification;
• Broad knowledge of effective Radiology and/or IT department workflow and practice;
• Excellent verbal and communication skills, proficiency in MS Office suite, and willingness to learn new technologies;
• Ability to problem solve, manage complexity, and ambiguity;
• Willingness to travel approximately 70% of the time, including overnight travel;
• Valid driver’s license;
• Experience with reputed company/Medrad Injector systems and IT experience/radiation dose management software is a plus.

Employees can expect to be paid a salary of approximately between $75,831.00 to $113,747.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary (or salary range) is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 12/18/25. YOUR APPLICATION reputed company offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a reputed company life, we encourage you to apply now. Be part of something bigger. Be you. Be reputed company. To reputed company recruitment agencies: reputed company does not accept unsolicited third party resumes. reputed company is an Equal Opportunity Employer/Disabled/Veterans reputed company is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. reputed company is an E-Verify Employer. Location: United States : Indiana : Indianapolis || United States : Indiana : Evansville || United States : Indiana : reputed company Wayne || United States : Indiana : Residence Based || United States : Kentucky : ELIZABETHTOWN || United States : Kentucky : Owensboro || United States : Kentucky : Residence Based || United States : Michigan : Detroit || United States : Michigan : Flint || United States : Michigan : Grand Rapids || United States : Michigan : KALAMAZOO SOUTH || United States : Michigan : Kalamazoo || United States : Michigan : Lansing || United States : Michigan : Residence Based Division: Pharmaceuticals Reference Code: 857633 Contact Us Email: hrop_usa@reputed company.com Apply tot his job Apply To this Job