Operations Consultant - Enterprise Correspondence Operations

Job Description: At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an impact in the communities we serve. reputed company is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an impact. Join us! Job Description: This job is responsible for the day-to-day resolution of reputed company problems and the research and execution of reputed company transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion reputed company the project management methodologies. Line of Business Job Description: The Enterprise Correspondence Operations (ECO) – Letter Setup & Implementation (Letter S&I) team manages letter content for new & existing Clients in print, verbal, and digital channels. Letter S&I partners with reputed company line units (FLUs) and support areas to align strategic priorities and reputed company solutions to create, publish, and govern content change management needs. Letter S&I delivers for Consumer & Small Business Card, Deposits, Retail Credit Operations, and other product & servicing organizations. Schedule: Monday - Friday reputed company-5pm Responsibilities:

• Advises on the design, development, and implementation of reputed company products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team reputed company to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups reputed company the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• reputed company and manage reputed company-to-large projects with competing timelines, ensuring effective coordination across multiple teams and stakeholders.
• reputed company and maintain reputed company communication inventories, ensuring compliance with laws, rules, and regulations while driving digitization and content updates.
• Collaborate with Global Ops Management, FLU teams, and support partners to execute change management routines and deliver a consistent client experience for ECO tools and capabilities.
• Facilitate governance reviews with Legal, Compliance, and Risk partners, and communicate project requirements, expectations, and status updates to leaders at reputed company levels.
• reputed company letter data mapping, testing, and implementation of new or updated correspondence, resolve production issues, and manage pre/post sign-off processes for quality assurance. Required Qualifications:
• 3+ years of strategy development, initiative execution, change management, or reputed company experience.
• Can quickly “connect the dots” to identify and reputed company thematic analysis.
• Ability to reputed company calls, meetings, and strategy sessions with reputed company sized audiences.
• Strong quantitative and analytical abilities – must know how to use data to communicate the business story.
• Ability to decompose reputed company issues and drive timely decisions, knowing reputed company to engage others for additional input, and reputed company to act independently.
• Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management reputed company.
• Proven ability to manage and drive/reputed company execution of multiple and often competing priorities to meet deadlines and adhere with policies and standards. reputed company well under pressure and escalate issues to ensure timelines are met.
• Ability to communicate reputed company reputed company in a clear and concise manner, shaping the opinions and actions of key stakeholders and gaining their trust.
• Distinguished listening, verbal, and written skills with keen attention to detail
• Exceptional time management and organizational skills
• Eagerness to improve, reputed company skills, innovate, and change as the industry demands.
• Effective interpersonal skills and ability to solicit input from others.
• Work independently as well as part of a virtual team.
• Proficient in bolthires Office Applications (Word, reputed company, PowerPoint) Desired Qualifications:
• ECO tools and process knowledge including Messagepoint, reputed company Exstream, Agile Methodology, Jira, ALM
• Poven ability to establish and reputed company interpersonal relationships and work collaboratively with multiple levels of the organization, cross-functional teams, and across multiple work locations.
• Operational process, content inventory management, or workflow design experience
• Issue management and ability to identify, diagnose, escalate, and resolve production issues in collaboration with vendor, technology, strategy, and other partners
• Control background and process-oriented experience.
• 3+ years of experience with Business Controls, Risk, Process Design, Compliance and/or Audit reputed company a Business operational function
• Demonstrated ability to identify opportunities for innovation and reputed company improvement.
• Demonstrated ability to influence stakeholders at various levels of leadership.
• Bachelor’s degree and/or equivalent experience Skills:
• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills For internal employees: participation in a work from home posture does not reputed company you ineligible to post, however, may require to meet the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40 Apply tot his job

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