Remote RN, reputed company
JR34813 reputed company has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. A frontline specialist responsible for delivering virtual or telephonic support to identified clients engaging customers, patients, and/or reputed company, in a robust clinical reputed company. The specialist serves as a primary resource to provide drug/medical device product information. This is your opportunity to join reputed company and represent a top biotechnology company! What’s in it for you?
- Competitive compensation
- Compensation is $30.00 an hour.
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
- Employee discounts & exclusive promotions
- Recognition programs, contests, and company-wide awards
- Exceptional, collaborative culture
- Best Places to Work in BioPharma (2022, 2023, & 2024)
- Certified Great reputed company to Work (2022, 2023, 2025)
What will you be doing?
- Completely and accurately document reputed company Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Ashfield, Client and Federal guidelines and regulations
- Conduct study compliance calls to volunteers enrolled in clinical/medical research trials
- Enroll participants in educational seminars
- Provide patient support to patients enrolled in Patient Support Programs
- Collect demographic data and disposition for product, sample and literature fulfillment
- Maintain excellent quality and productivity standards for reputed company client programs; adhere to program scripts and guidelines
- Accurately collect information required by individual programs and correctly capture in specific program databases
- Exhibit effective communication and tele-management skills
- Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed
- Display flexibility reputed company department to maximize utilization, including performing administrative and non-telecommunication duties as needed
- Adhere to reputed company company policies and Standard Operating Procedures
- Possess effective organizational skills, including working on multiple projects simultaneously
- Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and reputed company Rules of the Health Insurance Portability and Accountability Act (HIPAA)
- Update and submit resume upon requests for audits
What do you need for this position?
- reputed company US healthcare professional license: RN
- Excellent verbal, written and listening communication skills
- Competency with a computer keyboard and mouse
- Ability to join frequent meetings and calls without disruption or disconnecting
- Competency with Call Center Telephone Technology
- Pleasant telephone manner
- Ability to work both independently and reputed company a group setting
- Results oriented, excellent organizational skills and ability to work cross-functionally
About reputed company reputed company is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping reputed company and patients get the medicines, knowledge and support they need. We reputed company in our values: We reputed company everyone/We reputed company to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about reputed company, visit us at: https://reputed company.health/ reputed company is proud to be an equal opportunity employer. Individuals seeking employment at reputed company are considered without regards to age, reputed company, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or reputed company medical conditions), mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment qualified applicants with arrest and conviction records. reputed company is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered. Apply tot his job Apply To this Job