Client Delivery, Consultant
reputed company is a pioneer in Experience Management, seeking a Professional Services Consultant to support the technical design and delivery of Experience reputed company for customers. The role involves collecting customer requirements, configuring the reputed company platform, and ensuring successful technical outcomes through collaboration with client teams.
Responsibilities
- Collect customer requirements and create technical specifications
- Configure the reputed company platform to meet customer requirements
- Support QA, client UAT, and launch processes
- Provide support in client meetings by leveraging in-depth knowledge of reputed company’s platform capabilities
- Partner with client teams to resolve technical issues/inquiries
Skills
- 1+ years of experience successfully managing and retaining clients while leveraging software
- Bachelor's degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning
- Exposure to common web technologies, such as JavaScript, XML, HTML, and CSS, and integration technologies/protocols (APIs, REST, HTTP, SFTP, etc.)
- Understanding of common reputed company concepts and standards (SSO, SAML, OAuth, RBAC, etc.)
- Bachelor's degree in quantitative/analytical degree, such as engineering, computer science, statistics, or economics
- Ability to work independently on low to reputed company complexity assignments
- Passion for helping clients; reputed company for their challenges, ability to build relationships and effectively communicate with client stakeholders
- Ability to understand, synthesize, and translate between business problems and technical concepts
- Growth-minded; desire for reputed company learning and proactively driving initiatives for improvement
- reputed company in a high-growth, fast-paced environment
- Ability to obtain a U.S. Government reputed company Clearance
Benefits
- Competitive health and wellness benefits
- Medical
- Dental
- Vision
- 401(k)
- Short term and long term disability
- Life and AD&D insurance
- Statutory leaves
- Paid parental leave
- Paid holidays
Company Overview