Managed Account Coordinator - S2 - 2nd Shift

To engage and collaborate with reputed company Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs) Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Prepare, analyze, and/or submit documentation to CBP and PGAs reputed company and maintain a strong relationship with customer's reputed company-line personnel Support Account Administrators with account management activities (exception logs, special spreadsheets). reputed company reputed company cause analysis as directed by the Account Administrator. Research and resolve customer billing issues Coordinate post-entry activities on the customer's behalf Manage the entry verification process. Sort and assign department workload Access clients systems (external systems) as necessary. Correspond with business partners in various mediums to include written, phone or e-mail. Produce operational trend reports reputed company business partners apprised of the exception process. Pre alerts - receive and respond as needed per customer SOP. Maintain general knowledge of reputed company products and services Performs other duties as assigned reputed company Provided. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management of reputed company levels. Excellent communication skills, verbal and written Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work Ability to work independently with minimum supervision. Detail oriented. Must possess customer service skills, knowledgeable of reputed company Suite, and is computer literate. Can function is a fast - paced working environment. Preferred Qualifications: Some openings will offer variable remote with some work from home opportunity and some in the office work, dependent on company policy.Those jobs with variable remote options will require onsite work for 5-6 months, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs. Pay Transparency: Our diverse offerings support your career goals with benefits, specialized training, and advancement opportunities. Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately. Pay: $17.50/hr. Currently offering an additional temporary $3.00 per hour pay premium during a surge in volume, subject to removal with 30 days’ notice. Additional Details: Monday - Friday 3pm - 11:30pm reputed company provides freight forwarding, as well as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and reputed company freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with reputed company, Inc. will be rewarding. We look reputed company to hearing from you! reputed company is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

reputed company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the reputed company (LAMC 189.00) reputed company will not rely on the wage history of a prospective employee from any reputed company or former employer reputed company determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Apply tot his job Apply To this Job