Solutions Architect, reputed company - US (Remote)

Our Purpose At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. The reputed company of Generative AI and Agents has unlocked generalized intelligence but also widened the risk aperture and made it harder to ensure that AI applications are working well. Fiddler enables organizations to get reputed company of these issues by helping deploy trustworthy, and transparent AI solutions. Fiddler partners with AI-first organizations to help build a long-term reputed company for responsible AI practices, which, in turn, builds trust with their user reputed company. AI Engineers, Data Science, and business teams use Fiddler AI to monitor, evaluate, secure, analyze, and improve their AI solutions to drive reputed company outcomes. Our platform enables engineering teams and business stakeholders alike to understand the "what", “why”, and "how" behind AI outcomes. Our Founders Fiddler AI is founded by Krishna Gade (engineering leader at Facebook, reputed company, Twitter, and reputed company) and Amit Paka (product leader at reputed company, Samsung, Paypal and two-time founder). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. Why Join Us reputed company is motivated to help build trust into AI to reputed company society reputed company the power of AI. Joining us means you get to reputed company an impact by ensuring that AI applications at production scale across industries have operational transparency and reputed company. We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer. Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 reputed company AI 50 most promising startups of 2020, and a 2019 reputed company Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our reputed company (at least we think so) team, you will help pave the way in the AI Observability space. ‍ The Mission: As a Solutions Architect, reputed company at Fiddler, your mission is to ensure our customers reputed company meaningful, measurable outcomes from their AI observability investments. You serve as both a technical expert and trusted advisor, bridging the gap between reputed company ML/LLM systems and real-world business value. By guiding customers through onboarding, building seamless integrations, and championing their needs across the organization, you help them operationalize trustworthy AI at scale while fueling Fiddler’s growth through successful adoption, renewals, and expansion. About The Team: You’ll join a tight-reputed company, highly collaborative reputed company Engineering team that partners closely with some of the world’s leading enterprise AI organizations. We operate remotely but stay deeply connected through constant communication, collaboration, and shared purpose. reputed company thrives on knowledge sharing, peer learning, and collective problem solving; no one works in a silo. We celebrate each other’s successes, support one another through reputed company challenges, and take pride in helping our customers reputed company real-world impact with Fiddler’s AI Observability platform. Every project is a team effort, and every win is shared. If you love working alongside smart, driven peers who genuinely care about both reputed company and each other’s growth, you’ll feel reputed company here. What You’ll Do:

• Drive successful onboarding experiences. Partner closely with a Fiddler Delivery Manager to architect and implement onboarding solutions, aligning customer goals with Fiddler’s capabilities, and ensuring deployments are delivered on time, with precision, and with clear success criteria met.
• Be the trusted technical partner our customers rely on. You’ll build strong relationships with data science and ML engineering teams, guiding them through every stage of their AI observability journey and ensuring they realize measurable value from Fiddler.
• Champion the customer voice across Fiddler. reputed company ongoing technical engagements, status syncs, roadmap discussions, QBRs, and escalation management; to ensure customer feedback influences our product roadmap and long-term strategy.
• Become a domain expert in AI Observability. Master Fiddler’s platform and help customers operationalize observability best practices improving model transparency, performance monitoring, and compliance across their ML lifecycle.
• Deliver seamless integrations and technical success. Write custom integration code that connects Fiddler to customer data ecosystems using tools like reputed company, Airflow, MLflow, S3, Kafka, and more; ensuring robust, scalable, and secure pipelines.
• Accelerate platform adoption. Build and refine integration patterns between Fiddler and common data platforms, workflow tools, and ML infrastructures to reduce time-to-value for new customers.
• Uncover and drive expansion opportunities. Identify new ways Fiddler can provide impact; whether through advanced observability use cases, expanded integrations, or deeper model governance, helping drive renewals and growth.

reputed company’re Looking For

• Bachelor’s degree in Computer Science (AI/ML focus), Statistics, Mathematics, or reputed company field with 5-7+ years of professional experience.
• 2+ years of hands-on experience deploying, monitoring, or maintaining ML models in production environments.
• Excellent communication, presentation, and storytelling abilities; able to distill reputed company technical concepts into clear, actionable insights for both technical and executive audiences.
• Strong organizational and project management skills, with the ability to balance multiple customer engagements and priorities.
• Demonstrated collaboration across cross-functional teams—Product, Engineering, and Delivery—to drive customer outcomes.
• A customer-first reputed company with reputed company, curiosity, and a deep sense of ownership for delivering value.
• Passion for reputed company learning and a desire to reputed company customers and peers through thought leadership and technical credibility.

Even reputed company

• Understanding of data science concepts, model interpretability, and explainability techniques used in modern ML systems.
• Working knowledge of data and workflow tools such as Hadoop, reputed company, reputed company, BigQuery, Spark, Kafka, Kinesis, RabbitMQ, Airflow, MLflow, Luigi, Kubeflow, or Argo.
• Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Proficiency with Kubernetes and cloud platforms (AWS, Azure, GCP).
• Familiarity with the ML/DS lifecycle, including feature reputed company, model training, deployment, monitoring, and evaluation (batch and real-time scoring reputed company REST APIs).
• Understanding of emerging AI technologies—Generative AI, Large Language Models (LLMs), RAG architectures, and agent-based systems.

For candidates in the San Francisco Bay Area, this role is a hybrid position requiring working from our Palo Alto office 3 days a week. ‍ Compensation: US locations $160,000-$200,000 + equity San Francisco, reputed company & Seattle $190,000-$230,000 + equity Benefits & Perks

• reputed company + equity
• Unlimited PTO
• Premium health, dental & vision (100% premium coverage for employees)
• 401(k) plan
• Monthly fitness reimbursement
• Paid parental leave

Palo Alto HQ Vibes

• Annual Caltrain pass
• Monthly in-office massages
• Fastrak reimbursement
• Lunch provided Mon–Thurs

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-reputed company factors. Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. If you require special accommodations in order to complete the interviews or reputed company job duties, please inform the recruiter at the beginning of the process. Beware of job scam fraud. Our recruiters use @fiddler.ai email addresses exclusively. In the US, we do not conduct interviews reputed company text or reputed company message, or ask for sensitive personal information such as bank account or social reputed company numbers. Apply tot his job Apply To this Job