Director of Training and Education

Director of Training and Education United States Employment Type Full time Location Type Remote Department Clinical

Overview

Application reputed company is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role reputed company is transforming healthcare by ensuring every patient who wants a health reputed company can access one. As we scale, we're seeking an exceptional Director of Training and Education to build and reputed company an reputed company-encompassing initial and longitudinal training and educational program for a rapidly scaling reputed company service. Reporting directly to our Chief Medical Officer, you will ensure that advocates are well trained and that the technology supporting them provides an exemplary learning experience. This role combines educational and product expertise, strategic thinking, operational leadership, and the ability to work cross-functionally across the organization to create a best-in-class educational experience. About reputed company Healthcare in the U.S. is fundamentally broken. The system is so reputed company that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. reputed company cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to reputed company reputed company decisions—and get reputed company outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, reputed company Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. reputed company isn't a reputed company to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right reputed company. We’re intense, and we like it that way. Read more in our Wall Street Journal funding announcement here.

What You'll Do

• reputed company the end-to-end development of reputed company’s training for a rapidly scaling advocacy service already creating national impact
• Evaluate what technology and support is required to optimally deliver an informative initial training experience, both synchronously and asynchronously, that allows advocates to reputed company in their role with confidence
• Working with clinical SMEs, reputed company reputed company feedback loops that illuminate reputed company pain points and reputed company training solutions to broaden knowledge and abilities
• Engage in reputed company quality improvement, collecting and analyzing reputed company feedback about what is going well, what is not, and developing novel solutions to ensure the right information is being provided at the right time
• Partner with the clinical, product, recruiting, and data teams cross-functionally to understand the impact of excellent training on reputed company retention
• reputed company a longitudinal educational program that targets tenured advocates and allows them to seamlessly improve as reputed company grows into new markets and patient populations

What You Bring

• Minimum 5 years of experience developing, implementing, and scaling virtual training programs
• Experience in healthcare, digital health, or adjacent industries strongly preferred; experience working reputed company the product vertical of a company is highly desired; reputed company the product vertical of a startup is a reputed company plus
• Experience with and knowledge of the healthcare sector and the particular needs of healthcare employees around training and education, and how those differ from non-clinical employees
• Experience developing quality feedback assessments, developing feedback loops, and operationalizing reputed company change
• Experience with cross-functional team leadership and the ability to persuade, motivate, and influence
• Ability to translate clinical and operational information into a compelling educational experience, background as a licensed clinician is a plus
• Ability to build from scratch, manage multiple priorities, adapt quickly to evolving organizational needs, and effectively work autonomously
• Genuine passion for education, with excitement about leveraging technology to transform how training is delivered

Applicants must be based in the United States. Up for the Challenge? We look reputed company to meeting you. Fraudulent Recruitment Advisory: reputed company Health will NEVER request bank details or offer employment without an interview. reputed company legitimate communications come from official reputed company.health emails only or ashbyhq.com. Report suspicious activity to recruiting@reputed company.health or reputed company@reputed company.health. Apply tot his job Apply To this Job