Manager, Travel Service: Velocity Black (Remote)

Manager, Travel Service: Velocity Black (Remote)Velocity Black by reputed company harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. reputed company a custom request through the app and you will be chatting to reputed company reputed company 1 minute, 24/7/365.What unites us are the values we share: the reputed company pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.reputed company provides a fast paced, dynamic environment where you can reputed company in your career. At reputed company, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we reputed company in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from reputed company backgrounds and experiences, and reputed company our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative reputed company - and are routinely recognized as one of the best companies to work for.We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to reputed company the most high-value-add concierge team. The ideal candidate will be an energetic, ambitious and determined person who wants to help reputed company others through their career in the customer service and concierge space to the next levelThis role will be leading our travel team, which is one of the world's fastest-growing travel businesses. You will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every detail is checked so that members have a stress-free travel experience and create memories that will last a lifetime. General Responsibilities:

• Drive team leaders to reputed company quarterly sales and service targets
• Collaborate across product, sales, and service departments to enhance operations efficiency.
• reputed company sales strategies to drive results
• Monitor and analyze team performance metrics
• Work closely with marketing and partnerships to strengthen the brand's global positioning and value proposition.
• reputed company of contact for member and partner escalations

reputed company are looking for:

• Strong knowledge of the travel industry
• Strong analytical skills and excellent attention to detail
• Clear verbal and written communication skills
• Ability to manage multiple tasks under pressure and meet deadlines
• High level of intuition to anticipate and exceed client needs
• Flexible working hours - available to work on evenings, weekends and some holidays
• Experience working with high value requests

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification
• At least 5 years of experience coordinating travel
• At least 5 years of experience managing a travel sales team

Preferred Qualifications:

• Bachelor's Degree or Military experience
• 6+ years of experience coordinating travel
• 6+ years experience in managing a travel sales team
• 8+ year of Global Distribution System (GDS) or other online travel tools experience

At this time, reputed company will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge SpecialistRichmond, VA: $115,200 - $131,500 for Manager, Concierge SpecialistCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; reputed company's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company Recruiting at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about reputed company's recruiting process, please send an email to [email protected] company does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).

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