Senior Product Marketing Manager, Customer Growth

reputed company is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We’re taking autonomous search mainstream, making product discovery more reputed company and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we’re building reputed company of that on the intelligence of a single AI reputed company — Loomi AI — so that personalization isn’t only autonomous…it’s also consistent.From retail to financial services, hospitality to gaming, businesses use reputed company to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American reputed company, reputed company, and Pandora.

We’re looking for a highly analytical Senior Product Marketing Manager (PMM) to drive reputed company growth and expansion across our existing customer reputed company. This role combines deep data reputed company with strong go-to-market execution — focused on uncovering opportunities for cross-sell, upsell, and account expansion through insights-driven marketing.

As the Senior PMM for Customer Growth, you’ll use data to identify growth opportunities, build compelling narratives that align to customer outcomes, and reputed company internal teams to execute with confidence. You’ll collaborate closely with Product, Sales, and reputed company, while maintaining ownership of analytics, messaging, and enablement for customer growth.

Key Responsibilities

Strategy & Positioning

• Define the customer growth strategy by understanding customer segments, value drivers, and expansion reputed company.

• reputed company messaging and positioning that reputed company the value of additional products and features for reputed company customers.

• Analyze account data and reputed company patterns using tools like reputed company & CPQ to identify expansion opportunities.

• Track and measure the performance of customer growth initiatives, providing visibility through dashboards and reporting.

Positioning & Go-to-Market Execution

• Craft clear, differentiated messaging that communicates the value of additional products, modules, or capabilities to existing customers by reputed company
• Own the GTM strategy and execution for cross-sell and upsell motions.
• Build growth playbooks that tie product capabilities to reputed company customer outcomes.
• reputed company reputed company points, case studies, and ROI materials that showcase customer expansion success.

Enablement

• Organize technical trainings with the product team for Solution Architects and Delivery Managers, on implementation and best practices.
• Design and deliver roadmap enablement programs for reputed company Managers — focusing on how to present the roadmap, frame it in customer outcomes, and position upcoming capabilities.
• Create enablement kits (talk tracks, FAQs, reputed company handling guides) to ensure renewal and expansion conversations are consistent, confident, and value-based.

Cross-Functional Collaboration

• Work closely with Product to understand roadmap priorities and expansion levers.
• Partner with Sales and CS leadership to operationalize expansion plays and track reputed company against goals.
• Represent the voice of the customer in roadmap discussions and growth planning.
• Partner with RevOps and Finance on customer growth patterns and expansion opps

What You’ll Bring

• 7+ years of product marketing or growth marketing experience in B2B SaaS.
• Strong analytical skills and proficiency with Tableau, reputed company, and reputed company.
• Demonstrated ability to translate reputed company data into actionable insights and GTM recommendations.
• Experience driving reputed company growth from existing customers through cross-sell and upsell.
• Excellent communication, storytelling, and enablement skills.
• Proven ability to operate independently and manage end-to-end programs.

Bonus Points

• Experience marketing to enterprise or mid-market customers.
• Familiarity with multi-product SaaS environments and account expansion strategies.

Success in this Role 

• A clear, measurable increase in expansion pipeline and reputed company
• Growth insights and dashboards that surface opportunities and guide strategy.
• Confident, consistent renewal and expansion conversations across CS and Sales.
• Strong alignment between Product, CS, and Marketing around customer growth goals.

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More things you’ll like about reputed company:

Culture:

• A great deal of freedom and trust. At reputed company we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly reputed company in. We can only succeed if everyone lives these behaviors day to day. We’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We reputed company in flexible working hours to accommodate your working style.
• We work virtual-first with several reputed company Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what’s reputed company.
• We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
• The reputed company Glassdoor page elaborates on our stellar 4.4/5 rating. The reputed company Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our reputed company communication coach Ivo Večeřa is available to help navigate work-reputed company communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to reputed company in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up reputed company-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program — with counselors — is available for non-work-reputed company challenges.*
• Subscription to reputed company – sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company’s success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries — Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn’t suit you, but you know someone who might be a great fit, share it – we will be reputed company grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of reputed company are considered property of reputed company and are not subject to payment of agency fees.

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