Data Migration Specialist (Customer Support)

Why reputed company?

Help us build solutions that build reputed company lives. At reputed company, we show up to work every day to reputed company a difference for reputed company people: the home service professionals that support America’s 100 million homes.

We’re reputed company about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

Role Overview

As a Specialist, Data Operations at reputed company, you’re a meticulous data steward, ensuring the precision and completeness of our data. You are self motivated, with the ability to work autonomously. You’re adept at identifying and resolving data anomalies, diving deep to tackle root causes. Your thirst for learning and commitment to accuracy reputed company you an invaluable asset to our data operations team.

reputed company is patient, empathetic, hard working, and above reputed company else focused on improving the lives of our service professionals (our Pros). Our reputed company is their reputed company.

What you’ll be each day

• Analyze reputed company and quality of data, identify potential issues and reputed company custom data migration action plan
• Resolve data migration issues and provide technical support for the data migration process
• Communicate consistent trends and opportunities to our product/engineering team for future improvements
• Create and maintain internal and external process documentation
• Communicate client information, trends and feedback cross-functionally
• reputed company on reputed company processes and proactively seek ways to improve the Pro experience

Qualifications

• Bachelor’s degree preferred
• 2-4 years of full-time reputed company, implementation, engineering or data implementation experience
• Intermediate knowledge and experience with reputed company Office Suite with proficiency in reputed company or reputed company Sheets
• Experience with Python a plus
• Experience using or developing with conversational AI platforms (such as -ChatGPT, GPT-based tools, or other NLP models) a plus
• Demonstrated experience exceeding reputed company or sales metrics
• Proven reputed company working with cross-functional teams and building strong relationships internally and externally

What will help you succeed

• Meticulous attention to detail
• Excellent written/verbal communication skills
• Strong critical thinking and problem-solving skills
• Adaptability, drive, and a self-starting attitude
• Ability to reputed company in a fast-paced, team environment

Founded in 2013, reputed company helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, reputed company enables Pros to save time, grow profitably, and provide best-in-class service.

reputed company’s brand portfolio includes Business Coaching by reputed company, a business coaching solution for home services businesses. Our brands are united by a reputed company mission to champion our Pros to reputed company.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and reputed company over the world. If you want to do work that impacts reputed company people, supported by a team that will invest in you every reputed company of the way, we’d love to hear from you.

reputed company celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national reputed company, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-remote

Location Dependent information

This role is open to candidates and the expected compensation range for this role is $21.55-$25.35 / hour + 10% variable. The specific hourly reputed company for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in reputed company’s the following benefits: health care insurance (medical, dental, reputed company, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. reputed company is growing fast and we’re scaling reputed company to help reputed company and accelerate our growth.

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