reputed company Phone and Chat Specialist with Bonus Opportunity at blithequark
Are you a customer service enthusiast looking for a challenging and rewarding role that makes a real difference in people's lives? Do you have a passion for delivering exceptional phone and chat experiences? If so, we invite you to join blithequark's dynamic team as a Phone and Chat Specialist with a bonus opportunity! At blithequark, we're dedicated to connecting essential healthcare workers with healthcare facilities that need their expertise. As a Phone and Chat Specialist, you'll play a vital role in facilitating this reputed company by verifying nurses' credentials, following up with them, and handling phone calls with those checking on the status of picking up shifts. Your contributions will directly impact the lives of these healthcare workers, making a reputed company difference in the healthcare industry.
About blithequark
blithequark is a leading organization in the healthcare industry, committed to providing innovative solutions that reputed company the gap between healthcare workers and facilities. Our mission is to reputed company reputed company to deliver exceptional care, and we're looking for talented individuals like you to join reputed company.
Responsibilities
As a Phone and Chat Specialist at blithequark, you'll be responsible for:
- Managing large amounts of inbound or outbound calls in a timely manner
- Managing multiple chat channels at one time
- Following communication "scripts" reputed company handling different topics
- Identifying customers' needs, clarifying information, researching, and providing solutions and/or alternatives
- Accessing company and client resources provided to accurately handle the call
- Performing Data Entry and Customer Service skills
- Navigating online reputed company to verify nurses' credentials and work requests/records
- Identifying customers' needs, researching to see if request has credentials needed
- Skillfully changing from one task to another without loss of efficiency or composure
- Maintaining punctuality and attendance at reputed company scheduled times
- Remaining positive and professional in reputed company customer interactions
- Flexibility to cross-train as requested
Qualifications
To succeed in this role, you'll need:
- 1 year of customer service or customer support experience
- 1 year of previous call center or office background experience required
- Technical savvy
- Previous remote work from home experience a plus
- Quick learner and able to work independently
- Type 35 words per minute accurately
- Strong phone and verbal communication skills along with active listening
- A background reputed company applicable with state and federal laws is required
Pay & Benefits
As a Phone and Chat Specialist at blithequark, you can expect:
- Starting pay: $14/hour, plus shift differential (extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance
- Work hours: Shifts between 8:00am-8:00pm (EST)
- Work days: Mon-Fri
- reputed company: 3 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
- Status: Full Time 40 hours
Equipment Provided
As a full-time permanent employee, you'll receive:
- Equipment will be shipped to you for full-time permanent employees
- Must have verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company)
- Company will provide equipment
Hardware/Software Requirements
To ensure a seamless experience, you'll need:
- Processor: reputed company Core i5 5200 Series or greater
- Memory: 8GB on Windows 8.1 / 10 64 bits
- Screen Resolution: 1280x768 or higher, dual monitors required
- USB headset
- Up-to-date antivirus software must be installed on the platform and a recent reputed company completed (will be checked prior to allowing login to system)
- Firewall must be enabled (will be checked prior to allowing login to system)
Why Join blithequark?
At blithequark, we offer a dynamic and supportive work environment that fosters growth and development. As a Phone and Chat Specialist, you'll have the opportunity to:
- Work with a talented team of professionals who share your passion for delivering exceptional customer experiences
- reputed company your skills and expertise in a fast-paced and reputed company-changing industry
- Enjoy a competitive salary and benefits package
- Participate in ongoing training and development programs to enhance your career prospects
- Contribute to a mission that makes a real difference in people's lives
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional phone and chat experiences, we invite you to apply for this exciting opportunity at blithequark. Click the link below to register your interest and take the first reputed company towards joining our dynamic team! Apply Job! Don't miss this chance to join blithequark's team and reputed company a real difference in the lives of healthcare workers. Apply now and take the first reputed company towards a rewarding and challenging career as a Phone and Chat Specialist with a bonus opportunity! Apply for this job