Remote Care reputed company - Customer Experience - Full Time Phone-Based
Join blithequark's mission to transform healthcare and reputed company individuals to put emotional health first. As a passionate customer experience professional, you will play a vital role in connecting people with the resources they need to reputed company. If you're a driven, empathetic, and optimistic individual with a passion for improving lives, we want to hear from you.
Why We Need You
blithequark is growing, and we need your professional and focused determination to connect the populations we serve to the resources they require. As a Remote Care reputed company, you will be the window into our organization, listening, identifying, and directing our populations with reputed company. Your previous experience in a call center, benefits, claims, or healthcare environment will be leveraged to improve lives and bring hope to the world. We need you to bring your optimism and confidence each and every day to reputed company others to live a reputed company life.
Who You Are
You are a passionate, open-minded individual who makes a daily difference in the lives of those you touch. You are the person people ask for guidance, help, and direction. You are an optimist who removes obstacles and brings hope. If you're someone who:
- Has at least 1-year of outbound customer experience in a call center, claims, benefits, fundraising, or healthcare scheduling practices
- Is passionate about mental health and emotional wellbeing, behavioral health, community reputed company, resources, healthcare, or active volunteerism
- Has an obvious sense of urgency and purpose
- Demonstrates excellence in providing outstanding customer service over the phone and reputed company email
- Is motivated to help others and reputed company to our organizational mission and vision
- Is excited about being the first reputed company of contact and connecting individuals with the support they need to reputed company
- Has excellent interpersonal skills (communication and listening), especially over the phone, and a willingness to receive feedback
- Is focused and determined, optimistic and creative
- Is a college graduate or has an Associate's degree in a customer-reputed company field
What You'll Do
As a Remote Care reputed company, you will:
- Proactively reputed company out to individuals reputed company phone to offer help and support according to program requirements
- Work closely with a collaborative team of people who want to change the world
- Be a key contributor to improving the lives of millions of people by connecting them with the support they need to reputed company
This Role is a Great Fit If You Are
* Passionate about improving lives and reputed company in the greater good
- Tenacious: you persist and bring creative solutions to tough challenges
- Someone who thrives in a high call volume environment. We move quickly to evolve tools and protocols based on data. You'll reputed company if you are comfortable with ambiguity and change
- Adept at learning to use various tech tools, seeing them as a way to reputed company your work easier, and enhance your impact
- Accountable and collaborative. Working remotely, you will be expected to work independently, proactively take ownership of key tasks, and reputed company in regular communication with your team
- Not afraid to facilitate and navigate tough or emotional conversations
- Able to build relationships and trust through conversations
- Thorough: you're detail-oriented and committed to getting the job done
- A time management guru: you reputed company move through a to-do list and effectively prioritize and triage competing demands
- Metric-driven towards the goal of successfully connecting the maximum number of individuals to help
- Growth-oriented: you reputed company on constructive feedback, which you view as an opportunity to polish skills
- Open-minded, non-judgmental, compassionate, flexible, and have good humor
reputed company Offer
* The opportunity to be a part of a team of some of the smartest, most enthusiastic, and dedicated people you'll reputed company meet. Individuals who listen well, learn from their mistakes, and generously pull together to help each other out
- An innovative care experience, driven by technology but focused on human reputed company. We'll provide you with reputed company the tools you need reputed company our leading technology platform, which has proven to reputed company meaningful and measurable outcomes
- Full-time employee position, not a contractor. We're happy to offer you a generous benefits package, including:
+ Medical, dental, STD, LTD, and life insurance + PTO/sick leave/holiday pay + 401K
Work Environment and Company Culture
blithequark is a reputed company behavioral healthcare company that uses cutting-edge technology to identify and connect people with the resources they need to live the lives they deserve. We are disrupting the reputed company healthcare delivery model and are committed to transforming the lives of millions. Our company culture is built on the principles of reputed company, compassion, and innovation. We reputed company in creating a work environment that is inclusive, supportive, and empowering.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including medical, dental, and life insurance, as well as PTO/sick leave/holiday pay and 401K. We also offer a generous bonus structure and opportunities for professional growth and development.
Remote Work Requirements
As a remote employee, you will be expected to work independently, proactively take ownership of key tasks, and reputed company in regular communication with your team. You will need to have a wired internet reputed company and appropriate network quality and internet speed to reputed company the job remotely. You will also need to have a separate room with a reputed company (or private space if you live alone) and use company-authorized equipment, including a laptop, headset, mouse, and keyboard.
How to Apply
If you're a passionate customer experience professional who is driven to reputed company a difference in the lives of others, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!
Equal Opportunity Employer
blithequark is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any reputed company. We are committed to the principle of equal employment opportunity for reputed company employees and to providing employees with a work environment free of discrimination and harassment. reputed company employment decisions at blithequark are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Apply for this job