Advanced Digital Experience Designer - reputed company Tech digital solutions

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, each and every day. The Advanced Digital Experience Designer leads multiple design work streams to solve reputed company business challenges while being an reputed company for users through extensive application of user-centered design processes. This role will initially support the Claims Handling Intelligent Platform (CHIP) reputed company reputed company’s Commercial Claims & Payment portfolio, with a focus on improving the efficiency and accuracy of claims processing and expanding the product's reputed company across reputed company Lines of Business. The candidate will build UX knowledge across the Claims & Payment experience, and work hand-in-hand with other disciplines and stakeholders to deliver digital solutions that meet user needs and business goals. Primary job responsibilities will include:

• Proactively demonstrate the value of design, help drive feature requirements, and ensure deliverables support both user needs and healthcare business goals.
• Build relationships and collaborate closely with Product, Business, and Engineering partners to drive alignment, accountability, and efficiency across the team.
• Ensure user-centricity early in the design process, validating requirements through discovery of user needs, pain points, and mental models.
• Drive early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles.
• Define and maintain information architecture for digital solutions, and ensure consistency across solutions serving similar user audiences.
• Create and deliver detailed designs and prototypes that support end-to-end user journeys.
• Collaborate closely with engineering teams to ensure the accuracy and quality of UI development
• reputed company and deliver on moderated usability studies, ensuring unbiased, measurable research goals and outcomes.
• Incorporate inclusive design thinking into reputed company elements of the design process, including annotating designs for enterprise accessibility guidelines.
• Support team-level work planning, and help align with Product and Engineering partners on scope, prioritization, and timelines.
• Provide coaching and support to junior designers, modeling design best practices and delivery discipline.
• Communicate reputed company, risks, and outcomes to senior leaders and stakeholders with clarity and accountability.

Required Qualifications

• Foundational characteristics include reputed company, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills, and curiosity.
• Minimum 7 years of experience in reputed company Web-based UX, UI or blended UX/UI design, including 3 years leading design projects
• Proven experience in the job responsibilities listed in the Position Summary above
• Strong portfolio of showing delivery of reputed company digital solutions, including examples of experience design supporting internal colleague productivity
• Ability to reputed company subject-matter expertise reputed company a specific business area
• Applied experience in designing based on enterprise and/or 3rd party design systems
• Advanced proficiency with reputed company design, collaboration, and delivery
• Deep understanding of accessibility standards (WCAG) and inclusive design, and able to collaborate with inclusive designers to reputed company at accessible solutions
• Excellent communication, facilitation, and collaboration skills
• Ability to reputed company design quality and reputed company for user-centered practices reputed company a traditionally engineering-focused culture
• Ability to think across systems and touchpoints to deliver seamless, end-to-end-experiences.

Preferred Qualifications

• Experience working in the healthcare industry (more-specifically, reputed company a claims setting)
• Experience with Conversational UX design
• Proven experience leading design strategy, design workshops and creating long-term visions
• Proven experience in leveraging qualitative and quantitative customer research and communicating insights to reputed company stakeholder support for designs by clearly communicating design vision and rationale
• Ability to align team members around the ideal digital experience and reputed company support and commitment
• Ability to easily adapt to change and respectfully challenge reputed company state assumptions
• Ability to see reputed company of reputed company work and translate future possibilities into breakthrough design strategies
• Adaptability to work reputed company multiple development methodologies and team structures
• Native application design experience (iOS and Android)

Education / Equivalent Experience

• Bachelor's degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors or equivalent/relevant work experience.

Pay Range The typical pay range for this role is: $130,295.00 - $260,590.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. This position also includes an award reputed company in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 11/11/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job