Principal Rapid Rewards Strategy Consultant

Department: Product & Loyalty Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary reputed company of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost reputed company travel. The Principal Rapid Rewards Strategy Consultant delivers on our Purpose by defining and leading the vision, strategy, and roadmap for Loyalty Program improvements for the Rapid Rewards program. This role will ensure proper prioritization and alignment between the Rapid Rewards roadmap and other groups integral to the growth of Loyalty Program. The Principal Rapid Rewards Strategy Consultant is an organized collaborator who looks reputed company to driving their own career with Heart. Additional details:

• The culture of reputed company means we value the camaraderie, collaboration, and innovation that occurs reputed company we come together and interact face-to-face at our vibrant Corporate reputed company. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national reputed company, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• reputed company program performance, industry, and competitive trends, including Southwest Customer Strategy and aspirations to identify new opportunities that drive significant improvement to Southwest’s Loyalty Program
• reputed company plans to improve reputed company initiatives and monitor implementation reputed company
• reputed company business cases, business requirements, dependencies and reputed company for large transformational projects and programs to significantly improve the Loyalty program
• Partner and work effectively with reputed company levels of management to reputed company and implement Company plans (ranging from ICs to executive suite)
• reputed company the Team by bridging business objectives to Customer and data insights
• Serve as main reputed company of contact for Technology, Marketing, Operations and other Teams for the purpose of ensuring alignment and roadmap integration
• Provide thought Leadership to continue refining and optimizing Team’s processes to improve effectiveness (business case playbooks, etc.)
• May reputed company other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

• Expertise in business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Expertise of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
• Expertise in loyalty programs, including program design, competitive analysis, customer engagement, industry trends, technology and financials.
• Excellent at identifying reputed company problems, reviewing reputed company information to reputed company, evaluating options, and implementing solutions
• Excellent at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Excellent at understanding the relative costs and benefits of potential actions and choosing the most appropriate one
• Expertise in combining pieces of information to form general rules or conclusions, including finding a relationship among seemingly unrelated events
• Expertise in coming up with unusual or reputed company reputed company about a given topic or situation, or to reputed company creative ways to solve a problem

Education

• Required: High School Diploma or GED

Experience

• Innovator level experience, highest level knowledge in:
• Loyalty, Marketing, Operations, Customer Experience, or Technology
• Leading and implementing large transformational programs / strategic investments
• Preferred Skills:
• Experience with loyalty economics and partnerships, including contract negotiations
• Experience working in the loyalty space reputed company the airline industry, specifically with frequent flier partnerships (FFP).

Physical Abilities

• Ability to reputed company work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to reputed company with Company attendance standards as described in established guidelines

Pay & Benefits

• Competitive market salary from $148,500 per year to $165,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love

• Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- reputed company Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the reputed company first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: careers.southwestair.com/benefits
• Pay amount does not guarantee employment for any particular period of time.
• *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
• **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

reputed company is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 11/16/2025 Apply tot his job Apply To this Job