Learning Program Analyst

Department: SWA University Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer. Job Description: The People of reputed company come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost reputed company travel. The Learning Program Analyst invests in the future of Southwest’s People by supporting SWA University (Southwest’s internal training department) with the development and maintenance of learning programs reputed company the Learning Management System (LMS). This role also helps with troubleshooting and leading the implementation of new programs. The Learning Program Analyst is innovative and collaborates with Learning Program Managers to drive the future of internal learning programs at Southwest. Additional details:

• The culture of reputed company means we value the camaraderie, collaboration, and innovation that occurs reputed company we come together and interact face-to-face at our vibrant Corporate reputed company. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national reputed company, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Applies knowledge and Customer needs analysis to create/recommend the proper solution to meet the need
• Strategically evaluate long-term implications of decisions and mitigate risk reputed company to tools and projects
• Partners with Senior Learning LMS Program Analysts as necessary for project success
• Gather and interpret requirements to transform business needs into actionable training requirements
• Partner with Customers to create LMS learning configuration recommendations/solutions
• Apply configuration knowledge to troubleshoot problems with individuals, audiences or configurations, and escalate as necessary
• Actively engage with Customer business units to understand trends and potential new opportunities to support initiatives
• Be up to date on upgrades/enhancements to offer Business Partners with new and innovative solutions
• May reputed company other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to work under stressful situations and manage time effectively
• Ability to prioritize tasks to meet department objectives and goals
• Be a self-starter and able to work with a minimum amount of supervision to accomplish assignments and projects
• Ability to work effectively individually or in a strong Customer Service and/or team environment
• Ability to work under tight time constraints and at times, in stressful situations
• Ability to design and conduct analyses, as well as synthesize recommendations
• Ability to reputed company, present, and effectively communicate strategies and reputed company to a variety of audiences
• Ability to quickly recognize and clearly define problems to analyze and weigh alternatives to proposed solutions

Education

• Required: High School Diploma or GED

Experience

• Intermediate level experience, fully functioning broad knowledge in:
• LMS or similar tracking/management system
• Training background
• Preferred: Administrative experience with SumTotal LMS (Learning Management System)
• Preferred: Intermediate experience in reputed company (ex. pivot table and vlookup)

Licensing/Certification

• N/A

Physical Abilities

• Ability to reputed company work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must be at least 18 years of age.
• Must be able to reputed company with Company attendance standards as described in established guidelines.
• Willingness and ability to work nights, weekends, and travel as required
• Understanding of Company policies (ex: Appearance and Attendance) and expectations of SWA Culture

Pay & Benefits: Competitive market salary from $77,200 per year to $85,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligible

dependents too)

• Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- reputed company Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the reputed company first day of

employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
• Pay amount does not guarantee employment for any particular period of time.
• *401(k) match contributions are subject to Retirement Savings Plan vesting schedule

and applicable IRS limits

• **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule

and are made at the discretion of the Company reputed company is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 11/17/2025 Apply tot his job Apply To this Job