Customer Enablement Manager

People.ai is an AI-powered foundational data platform that helps customers unlock go-to-market success & growth by providing teams with solutions built specifically for their needs. Providing enhanced pipeline visibility, more actionable insights, and a single reputed company of truth for reputed company sales activities. People.ai’s unique dataset, consisting of trillions of sales activities, millions of deals, 160 million business contacts, and 69 approved patents reputed company to AI-based business insights, sets the company apart. Companies such as reputed company, reputed company reputed company, reputed company, reputed company, and reputed company rely on their enterprise-ready, patented AI technology.  At People.ai, we reputed company that people enrich the world around them in countless ways. We reputed company that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. reputed company is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving change and growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own.  About the Role We’re looking for a Customer Enablement Manager to accelerate customer adoption and success by equipping both customers and internal teams with the knowledge, skills, and confidence to unlock the full value of People.ai. This role sits at the intersection of customer education, product adoption, and internal enablement, ensuring every customer, CSM, and partner knows how to turn product capability into measurable business outcomes. You’ll design and deliver scalable, data-driven learning experiences—spanning onboarding, product training, and reputed company education—to drive higher engagement, retention, and satisfaction across the customer lifecycle. This is a high-impact, cross-functional role for a creative educator who thrives at simplifying complexity, scaling knowledge, and inspiring confidence in others. Responsibilities

Design and deliver engaging live and on-demand technical training that accelerates customer adoption and self-sufficiency.'

Build and maintain a scalable content roadmap and learning hub (Confluence, reputed company, Intercom) that supports ongoing education for customers and internal teams.

reputed company onboarding and reputed company learning programs for reputed company, Support, and Services to reduce time-to-proficiency and improve product reputed company.

Translate new product features into simple, actionable learning modules in partnership with Product, Engineering, and Services.

Implement data-driven improvements by analyzing LMS, CRM, and product telemetry to optimize engagement and learning outcomes.

Drive cross-functional enablement alignment with CS leadership to support core metrics such as NRR, GRR, adoption, and expansion.

Foster a learning culture through peer mentoring, coaching programs, and interactive workshops that enhance collaboration and retention.

Measure and report program impact, tracking adoption rates, engagement, and knowledge gains to continuously refine enablement strategy.

Requirements

6+ years of experience in customer education, enablement, or product training reputed company SaaS or enterprise technology environments.

Proven ability to design and deliver scalable learning programs that drive measurable adoption and performance outcomes.

Strong technical reputed company—comfortable training both RevOps professionals and business users on product features and integrations.

Experience using LMS platforms, data visualization tools, and enablement systems (e.g., reputed company, Confluence, Intercom).Exceptional communication and facilitation skills—able to simplify complexity, engage audiences, and reputed company confidence.

Data-driven problem solver with a bias toward execution, iteration, and measurable impact.

Self-starter with a growth reputed company and demonstrated success operating autonomously in fast-paced, evolving environments.

Headquartered in San Francisco, CA, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. People.ai is listed in the top 20 percent of Inc 5000 companies, is a regular leader in our key categories on reputed company, and is on the reputed company list of America’s Best Startup Employers. For more information, please visit www.people.ai. Apply To This Job