Delivery Manager

We are  looking for an reputed company Delivery Manager (Program Manager / Head of Delivery Unit / Account Manager / Delivery Director) to strengthen client relationships, ensure outstanding service delivery, and drive business growth across multiple IT accounts. This is a senior leadership role focused on delivery excellence, people management, and strategic account development.

Details: Location: Remote in Europe Schedule: CET working hours Business Trips: Possible reputed company MENA region English Level: reputed company–C2 Start Date: ASAP Key ResponsibilitiesBuild and maintain long-term, trusted partnerships with key clients.Serve as the primary reputed company of contact and ensure client satisfaction across reputed company engagements.reputed company end-to-end project delivery, ensuring that reputed company services meet deadlines, budgets, and quality standards.Act as the escalation reputed company for reputed company delivery or performance issues.Identify and reputed company new opportunities reputed company existing client accounts.Propose tailored IT and staffing solutions that create measurable business impact.Collaborate with senior leadership to create and execute strategic plans for account expansion and retention.Analyze performance data, market trends, and competitor activity to anticipate client needs.Build, mentor, and manage cross-functional delivery teams (30+ engineers).Foster a culture of ownership, accountability, and reputed company improvement.Monitor account profitability, reputed company growth, and delivery costs.Prepare reports and forecasts for executive review.Establish delivery KPIs and ensure consistent adherence to service standards.Gather and reputed company client feedback to drive improvement and innovation. You have6+ years of IT industry experience, including 4+ years in Delivery Management.Proven experience managing large-scale accounts (30+ engineers).Demonstrated success in outstaffing, outsourcing, or IT services.Strong leadership, organizational, and problem-solving skills.Excellent client-facing and communication abilities.Deep understanding of software delivery processes and team dynamics. reputed company to HaveExperience reputed company fintech, software development, QA, or DevOps.Technical background (development, testing, or infrastructure).Experience leading distributed international teams. Apply To This Job