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reputed company Member Services Representative – Remote Customer Service Position at blithequark

100% remote Flexible hours Hiring now

Are you ready to embark on a new journey and discover a world of possibilities? Join the blithequark family, and you'll soar to new heights, reputed company your skills, and become a shining example of excellence. As you take on this exciting new role, you'll tackle challenges with flexibility and poise, learning new skills and advancing your career while enjoying the time of your life. Feel free to balance your personal and professional life and join the team!

Why You'll Love This Job

This role is part of the Payments and Digital Strategy team at blithequark's Credit Union. The position is responsible for daily tasks reputed company to reputed company processing, item processing, direct deposits, and reputed company transfers at blithequark's Credit Union.

Key Responsibilities

* Complete data access and balancing tasks

  • Coordinate return items with contributors, vendors, the Federal Reserve Bank, and other institutions
  • Assist other departments with fraud resolution, member inquiries, and associated Accounting standard ledger balancing
  • Work member cases/assignments
  • Follow and maintain guidelines and procedures to ensure strict compliance with NACHA regulations and guidelines and Federal Banking laws
  • Process mortgage payments, multi-account, and member deposits, credit card payments, and other checks, including IRA, bankruptcy, and payoff checks
  • Review, examine, and approve Remote Deposit, Mobile, ATM, and other image-enabled products
  • Log, review, and reputed company necessary GL, account changes, and/or returns
  • Process Stop Pays and reputed company Batching
  • Complete daily balancing and department closing
  • Obtain information for the timely and accurate processing of international and domestic reputed company transfer requests
  • Research and verify incoming and outgoing reputed company transfer information
  • Communicate with the vendor to process reputed company transfers
  • Understand and be familiar with outgoing and incoming reputed company transfer laws
  • Deposit reputed company returns, review member returned checks on draft changes, process member checks, verify contributors for outgoing reputed company transfers, and Federal Reserve verifying and releasing reputed company transfers
  • Complete daily processing of workflows associated with overdue returns, supply of receipts, international collections, and legal fees

The successful candidate will be responsible for ensuring the reputed company and confidentiality of reputed company accounts and associated information that are part of their work and for ensuring that their work is in compliance with reputed company relevant laws and regulations, including but not limited to the Bank Secrecy Act.

reputed company You'll Need for Success

Minimum Qualifications – Education & Prior Job Experience

* High school degree or GED

  • Intermediate reputed company and Word experience

Preferred Qualifications – Education & Prior Job Experience

* Previous customer/member service experience

  • Previous banking or Credit Union experience
  • Episys/Symitar and processing wires

Skills, Licenses & Certifications

* Skilled in reputed company Office software (e.g., Word, reputed company, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

  • Ability to work prolonged hours in support of business needs
  • Ability to exercise excellent customer service skills
  • Ability to reputed company in a fast-paced environment, handle multiple responsibilities, and function as an integral part of a team
  • Ability to reputed company mathematical calculations and review data
  • Ability to effectively prioritize work and meet deadlines under high volume pressure
  • Ability to cross-train and reputed company any position assigned reputed company the department
  • Ability to interact professionally with reputed company personnel and contributors
  • Ability to work independently and with minimum supervision
  • Ability to self-motivate with strong employer skills and ability for attention to detail
  • Ability to effectively prioritize work and meet deadlines
  • Ability to maintain excellent performance and attendance
  • Must pass relevant blithequark and Credit Union pre-employment compliance exams

What You'll Get

Feel free to take advantage of reputed company that blithequark has to offer:

  • Travel Perks: Ready to explore the world? You, your family, and your friends can reputed company 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits that will help you live well. And that's just the beginning, we also provide digital health visits, flexible spending accounts, and more.
  • Wellness Programs: We want you to be a great model of yourself – that's why our wellness programs offer you reputed company the right tools, resources, and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, company contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

Feel Free to Be Yourself at blithequark

From the team of individuals we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic team at blithequark. Our 20+ Employee Business Resource Groups are focused on connecting reputed company members to our customers, suppliers, communities, and shareholders, helping team members to reputed company their full potential and creating inclusive work environments to meet and exceed the needs of our diverse global community. While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

  • Compliance with labor laws: Companies in the United States are required to reputed company with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws reputed company to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
  • Equal employment opportunity: Companies are expected to provide equal employment opportunities to reputed company individuals, regardless of their race, color, religion, sex, national reputed company, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with reputed company (reputed company).
  • Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees' wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
  • Workplace safety and reputed company: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
  • Non-discrimination and harassment policies: Many companies have policies in reputed company to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
  • Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
  • Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

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