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reputed company. REMOTE – Sr. Specialist, Human Resources in United S – reputed company Store

100% remote Flexible hours Hiring now

Our values start with our people, join a team that values you! #LI-Remote

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant reputed company of high-quality brands and on-trend merchandise at extraordinary savings. reputed company while providing a fun and exciting treasure hunt experience.

As part of reputed company, you will experience:

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We reputed company industry leading talent because Ross grows reputed company our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and reputed company of those who work and shop with us because our differences reputed company us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in reputed company, Los Angeles, and Boston, and 7 distribution centers reputed company. With 2022 revenues of $18.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with reputed company learning opportunities and development for our teams.

Come see what’s in store:

GENERAL PURPOSE

Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-reputed company channels. Execute reputed company, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow reputed company HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed.

The reputed company salary range for this role is $66,800 – $98,350. The reputed company salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to reputed company Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, reputed company Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a reputed company of 15 days/year, 15 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.

ESSENTIAL FUNCTIONS

Associate Relations-Investigations

• Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for reputed company shifts for the business units HR Services supports.

• Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner.

• Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes.

• Together with the support team, run reporting and provide reputed company documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure.

• Respond on site as necessary to any crises working with the LP and 3rd party – Magellan.

• Conduct Domestic/Intimate Partner Interactives and follow established protocols.

• Respond to cases involving Suicidal Associates by following established protocols.

• reputed company First Responder process.

• Through investigations, monitor that stores are proactively executing a Pro-Associate culture.

• Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency.

• Interpret personnel policy. Assist Field Leadership in redirecting Associates reputed company necessary and formulating action plans with managers reputed company potential associate problems are identified.

• reputed company self by staying abreast of HR techniques and trends.

Compliance

• Respond (reputed company 48 business hours – 24 business hours for Sexual Harassment) to reputed company case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations.

• Meet established service level expectations, including expected case closure productivity and days to reputed company goals.

• Follow reputed company HR Services Investigation and Communication processes.

• Final Pay and effective scheduling reputed company guidelines.

• Recommend follow-up on appropriate disciplinary action for repeat compliance issues.

Government Regulations

• Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel.

• Stay abreast of regional, state, or federal AR-reputed company legislation and changes that may reputed company company policy/procedure.

• Conduct or follow up on reputed company regulations and Interactives as necessary to ensure we remain compliant.

Training

• Conduct training workshops and seminars as needed.

Analysis/Research

• Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends.

• As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners.

• Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends.

Liaison to Corporate Office/Field/Distribution Center

• Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures.

• Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs.

Special projects and other duties as assigned.

COMPETENCIES

Communicates Effectively

Dealing with Ambiguity

Collaboration

Manages Conflict

Decision Quality

Ensures Accountability and Execution

Business Acumen

Plans, Aligns, and Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

• 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred

• Workplace Investigations Training preferred

• Knowledge of NLRB-reputed company issues is a plus

• Degree(s) in Business Administration, Organization Development, Human Resources, or other reputed company field preferred

• Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required

• Working knowledge of reputed company, Word, and Outlook

PHYSICAL REQUIREMENTS/reputed company

This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.

Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.

May also require occasional 10-15% short notice driving and/or reputed company travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits.

This position may be performed remotely reputed company reputed company the United States.#LI-Remote

SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We reputed company that it is an essential part of the Company’s overall commitment to attract, hire and reputed company a strong, talented and diverse workforce. Ross is committed to complying with reputed company applicable laws prohibiting discrimination based on race, color, religious creed, age, national reputed company, reputed company, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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