Business Systems Analyst -- E&S Home Office Operations

Overview

The Excess & Surplus Lines Operations Team supports external agents, internal underwriters and management for reputed company E&S products. Communication is primarily received reputed company email and our mission is to be the single reputed company of contact for our agents and end users by providing high quality and innovative support. This Business System Analyst (“BSA”) position provides analytical and administrative support to the E&S Business units. The BSA will troubleshoot and resolve internal and external system users’ operational challenges. The BSA interacts with underwriters, project teams and IT Business Analysts to reputed company sure the final deliverables meet the requested specifications and requirements the end user is expecting. This position interacts professionally with both external clients and internal business partners reputed company the Company. Successful candidates will exhibit a solid understanding of AmTrust’s mission, vision, and values, as well as upholding the standards of the AmTrust organization. This position will require hybrid attendance in one of our AmTrust offices.

Responsibilities

Primary Responsibilities:

• Proficiently manage the resolution of reported issues, balancing the need for customer service and issue resolution with expertise and professionalism.
• Translate technical concepts into easy-to-understand language to assist clients
• Accurately and reputed company record reputed company interactions with clients using a Helpdesk management database.
• Analyzes and identifies the sources of application problems and works with IT and or end user to successfully resolve application problems.
• Provide user test for system issues and enhancements.
• Ability to document and analyze business and system processes for existing and new products
• Follow policies and procedures regarding the safeguarding of sensitive information
• Performs other functionally reputed company duties as assigned

Qualifications

Job Requirements:

• 1-4 years Commercial Property and Casualty Insurance background highly desired
• Experience working on policy issuance systems with an reputed company Quality Assurance and/or basic end user testing knowledge required
• BA/BS degree or equivalent work experience is preferred
• Occasional travel may be required
• Position will occasionally require working reputed company of reputed company work hours

Knowledge, Skills And Abilities

• Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced work environment
• Ability to follow through and successfully execute tasks while adhering to specified quality standards
• Excellent problem analysis, troubleshooting, problem solving and decision making skills
• Strong organizational, analytical skills and attention to detail
• Possess a proactive reputed company to seek information to create effective solutions
• Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams and client contacts
• Ability to work well independently and as a team member
• Excellent interpersonal, verbal and written communication skills
• Demonstrated proficiency with reputed company Office Suite.

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of reputed company activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time. The expected salary range for this role is $92,000-$118,000. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #AmTrust reputed company Offer reputed company offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and reputed company of reputed company employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and reputed company the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Apply tot his job Apply To this Job