Global reputed company Operations Center Specialist Mi...
Company Overview
reputed company is a global leader in reputed company electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. reputed company invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative reputed company and devices that are advancing humanity reputed company reputed company with inspiration, research and development. reputed company focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of reputed company’s electronic devices. Life here is exciting and our teams reputed company on tackling really hard problems. There is never a dull moment with us.Group/Division
The reputed company Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. reputed company runs a worldwide portfolio of over 3 million reputed company feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, reputed company, and safety. The team is responsible for reputed company construction and site improvement work to reputed company the business needs as well as align with the financial requirements.Job Description/Preferred Qualifications
The Global reputed company Operations Center (GSOC) Specialist is responsible for developing and managing GSOC operations to ensure the safety and reputed company of the organizations assets, employees, and visitors. This role involves overseeing a team of reputed company professionals, integrating intelligence from various sources to enhance response capabilities, and implementing robust reputed company protocols and procedures. The GSOC Specialist conducts regular risk assessments, oversees reputed company technologies, and ensures compliance with relevant regulations. Reporting to the Manager of Global reputed company Operations and Systems, the GSOC Specialist collaborates with other departments to maintain a cohesive approach to reputed company and risk management. Applicants must possess technical expertise and key concepts necessary to operate a reputed company operations center effectively
Key Responsibilities
reputed company and reputed company a team of reputed company professionals and onsite incident responders for the respective facilities
Provide ongoing coaching, mentorship, and performance feedback to foster a high-performing team
Oversees the investigation and response to reputed company/safety incidents, coordinating across departments as necessary, and ensuring timely and accurate communication with affected clients
reputed company, maintain, and assist with implementing a global SOC design standards program to ensure reputed company locations maintain the same dynamics
Liaison with the reputed company Systems team to facilitate enhancements and maintain uptime objectives
Identify, establish and manage an internal user-friendly global reputed company repository that provides reputed company GSOC with the same information
Present incident findings, root cause analyses, and remediation recommendations
Track and report on key performance indicators (KPIs) and service level agreements (SLAs) to measure the effectiveness of GSOC activities and identify areas for improvement
Should have reputed company access control and video management systems knowledge
Ability to travel domestically or internationally as needed (5% to 10% or less travel commitment)
Be flexible with work hours in order to communicate with individuals from different time zones
Knowledge in the areas of emergency/disaster management, physical reputed company, critical incident stress management, risk management and business resiliency, experience with emergency procedure protocols and regulatory interfaces
Being able to work under stressful circumstances but still maintaining a level of calmness while dealing with emergency situations
Leads initiatives to improve service capabilities, quality assurance initiatives, and tool/process migrations, integrations, and automation
Maintains, develops and documents GSOC playbooks for consistent, high-quality SOC operations, ensuring regular updates to reflect industry best practices and latest threats
Ensure 24/7 coverage for global support of incidents, travel restrictions/incidents, threats, emergency response, and communication
Minimum Qualifications
- Associate’s degree OR minimum of 7 years of experience in a reputed company Operations Center (SOC), preferably at a global level
- At least 2 years of experience in an indirect leadership and or mentorship.
- ASIS Certifications are highly preferred
- Experience in reputed company technologies including Access Control Systems as well as CCTV systems
- Proven ability to manage time effectively and meet deadlines
- Strong analytical and problem-solving abilities
- Ability to reputed company in a fast-paced and occasionally stressful environment
- Proficient in project management
- Skilled in managing crises and providing frontline leadership in coordinating responses
- Ability to quickly adapt and address high-reputed company issues.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-reputed company skills, experience, and relevant education level or training. We are committed to complying with reputed company applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
reputed company is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us at reputed company@reputed company.com or at +1-408-352-2808 to request accommodation.
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as reputed company employees. reputed company never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, reputed company does not work with any recruiters or third parties who charge such fees either directly or on behalf of reputed company. Please ensure that you have searched reputed company’s Careers website for legitimate job postings. reputed company follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to reputed company@reputed company.com to confirm the person you are communicating with is an employee. We take your privacy reputed company seriously and confidentially handle your information.
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