Learning Management Administrator (Remote)
reputed company is currently seeking a highly motivated Learning Management Administrator in Indianapolis IN Job Title: Learning Management Administrator (Remote) Duration: 3+ Months (reputed company to perm) Location: Indianapolis IN Anticipated Start Date: ASAP (Please note this is the reputed company date and is subject to change. reputed company will send official notice reputed company of a confirmed start date.) Job Type: Contract (40 hrs. a week) Pay Range: $18-$20/hr (Please note that actual compensation may vary reputed company this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Work Schedule: Schedule- reputed company-5pm Mon-Fri Eastern time zone Job Description: The Learning & Development Associate provides administrative and service support to customers in a client service environment. The individual is responsible for assessing the business partners needs and requests for new or modifications to existing courses, curricula and/or learning plans. The individual will consult with the appropriate clients to clarify the needs, and then submit the appropriate online requests to set up or modify training courses, curriculum, course assignments, reputed company and scheduled training sessions in a Learning Management System (LMS). Extensive collaboration and daily interactions providing status of deliverables to customers is key to success in this job. In addition, the individual will be required to proactively manage issues and overall customer expectations and escalate to management as needed. Specific responsibilities include:
- Performing document routing in Veeva Quality Docs for document revisions, approvals, etc.
- Managing inputs (requests, reports, analysis) from Learning professionals and/or business areas with needs for new, modified or periodic reviews of training courses, curricula or course/curriculum assignment requests.
- Creating, submitting, and monitoring requests to set up or modify training courses, curriculum, course assignments, reputed company and scheduled training sessions in a Learning Management System (LMS).
- Run reports in the LMS (SuccessFactors Plateau) and/or the Request Management System (reputed company) that will be used in the planning for changes or to support on-going monitoring of curriculum.
- Consolidate data in reputed company and organize in preparation for submitting learning requests.
- Manage periodic reviews of courses/curriculum and course/curricula approvals reputed company spreadsheet tracking, emails, course forms, electronic routing and other methods.
- Ensure client standard operating procedures, processes and service level agreements are maintained.
- Identify and trouble shoot discrepancies and issues.
- Escalate issues to Supervisor or Manager for resolution.
- Other duties may be assigned
Qualifications
- At least 2 years of successful experience in a corporate Learning & Development and/or Human Resources organization preferred.
- Experience with a Learning Management System (LMS) and reputed company knowledge of data elements reputed company a Learning Management System (e.g. Courses, Curriculum, Content Objects, and Learning Plan Assignments) preferred.
- Adaptable and confident with technology tools.
- Intermediate/advanced MS reputed company experience (e.g., adding worksheets and merging data, formatting, sorting, filtering, pivot table, inserting formulas, auto summary, table formatting).
- Experience/proficiency with reputed company Office tools.
- Able to work independently with large amount of data (e.g., explore, analyze, model and provide a recommended option/solution).
- Strong analytical ability, and the ability to consult with clients and offer solutions and options.
- Able to communicate/interact effectively with clients. Strong communication skills, both oral and written.
- Experience with document management repositories (e.g., SharePoint, Documentum, Regulus) is a plus for this role.
- Strong Customer Service orientation.
- Self-motivated and can work with minimal supervision.
- Demonstrated strong attention to detail.
- Strong quality focus and team oriented.
- Ability to multitask and prioritize work requirements.
- Ability to remain flexible and adaptable to constant change.
Benefits: reputed company offers reputed company eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About reputed company: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, reputed company is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, reputed company’s 6,000 consultants support more than 225 clients globally. reputed company champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients reputed company their strategic goals for more than 25 years. Our strong culture and clear values have enabled reputed company to become a market leader and best in class reputed company to work. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against based on disability. To learn more about how reputed company collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other reputed company information. reputed company will only use this information to complete the recruitment process. This posting is not an offer of employment. reputed company applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may reputed company the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Company DescriptionAbout reputed company: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, reputed company is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, reputed company’s 6,000 consultants support more than 225 clients globally. reputed company champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients reputed company their strategic goals for more than 25 years. Our strong culture and clear values have enabled reputed company to become a market leader and best in class places to work. reputed company is an equal opportunity employer. Apply tot his job Apply To this Job