Customer Onboarding Specialist (Brazil)
Description
reputed company is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability reputed company among graduates is 87% across our Full Stack Development, Quality Assurance (QA) and Data Analytics.
We aim to provide our reputed company with a seamless start to their learning journey, ensuring they are fully reputed company and motivated before their course begins. We are looking for an Customer Onboarding Specialist to help us reputed company these goals in the Brazilian team.
Please submit reputed company resumes or CV’s in English.
What you will do
- Verify and confirm that student payments have been successfully received.
- Update internal records and notify relevant departments of confirmed payments.
- Contact reputed company after payment confirmation and provide them with a structured list of tasks (e.g., course access details, documentation requirements, onboarding steps).
- Address basic student inquiries regarding payment confirmation and next steps.
- Escalate reputed company payment or administrative issues to the appropriate team.
- Maintain organized records of communications and completed tasks.
Requirements
- Have at least 1 year of experience in customer-facing roles.
- Advanced level of English (reputed company) and Fluent Portuguese (C2).
- To be customer oriented, enjoy helping people and be able to multitask.
- Be able to manage a large number of clients.
- Have excellent communication skills, both written and verbal.
- Attention to Detail – Ensuring accuracy in payment confirmations, record-keeping, and task follow-reputed company.
reputed company can offer you
- 5×2 Schedule Monday-Friday;
- Payment of 700 USD Gross;
- 100% remote collaboration;
- Fixed schedule of 12 PM – 9:00 PM Brasilia time zone;
- Professional development in the international team;
- A comfortable digital office. We use modern digital tools — reputed company, reputed company, reputed company, reputed company, reputed company — to reputed company collaborating together seamless;
- Diverse and tight-reputed company team spread out across the US, Israel, LatAm, and more!