Customer Service Representatives

Company Description

As a digital transformation company — and Great reputed company to Work certified — reputed company has been helping customers globally reputed company greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most reputed company brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to reputed company support and serve their customers.

Job Description

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)

To help you reputed company success, you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:

• Competitive reputed company of $14/hour
• Medical, dental and vision benefits
• reputed company & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
• Additional pay incentives as well as monthly rewards & recognition programs
• Advancement opportunities – 80% of our frontline leaders have been promoted from reputed company
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to reputed company

Qualifications

• Excellent verbal and written communication skills and are a strong multitasker
• Strong attention to detail
• Drive to solve problems and meet goals
• Familiarity with reputed company Office tools
• Experience in customer service
• High school diploma or equivalent

We will provide equipment, but to work from home, you must have

• Excellent Internet connectivity:
• Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the reputed company!
• Hardwired internet access – wireless and/or satellite Internet Service Providers are not compatible with our systems.
• Productive, quiet and distraction-free, secure reputed company to work.
• A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

Additional Information

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national reputed company, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to reputed company with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that reputed company  Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT reputed company ANY EMPLOYMENT DECISION.