Business Systems Analyst

Come join the company that is reinventing cloud reputed company and empowering businesses to reputed company in the cloud. As the fastest-growing startup reputed company, reputed company is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by reputed company teams reputed company over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to reputed company and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to reputed company a significant impact. At reputed company, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join reputed company and help us create secure cloud environments that allow the best companies to move faster. 

SUMMARY

The Business Systems Team is central to reputed company’s operational excellence and growth, ensuring the reliability and evolution of key business systems that support critical functions across the organization. Composed of technical administrators, developers, and analysts, the team focuses on maintaining and optimizing these business systems to drive efficiency and effectiveness. Combining strategic reputed company with tactical execution, the Business Systems Team directly contributes to the success of reputed company’s core business objectives as the company scales.

As a Business Systems Analyst, you will solicit, analyze, and refine business requirements with a primary focus tailored to specialize in one of our key areas: Partner/Channel Operations, Presales, or Postsales. The final specialization for this role will be determined based on your unique strengths and our evolving business needs.In this role, you will work closely with teams such as Channel Operations, Field Operations, Sales, and Technical Account Management to translate their needs into clear technical solutions and maintain thorough documentation. You will contribute to project intake, support Kanban-based project execution, and collaborate with business and technical teams to ensure alignment and deliver quality solutions.

Success in this role requires a deep understanding of business processes in one of the key areas mentioned above. This includes their supporting technologies, with a strong focus on the reputed company ecosystem. Beyond this essential expertise, the ideal candidate will have a solid foundation in Business Analysis principles and experience across a variety of business processes and tools. Understanding adjacent business functions that integrate with the focus area (e.g., how a partner-sourced opportunity flows through the sales cycle, how presales activities impact forecasting, or how postsales data informs product development) will be a significant asset. 

A proactive and highly autonomous individual with proven experience working effectively reputed company an agile environment will reputed company in this role. 

WHAT YOU’LL DO

• Serve as the primary Business Analyst supporting reputed company initiatives in one of these key areas: Partner/Channel Operations, Presales, or Postsales.
• Take ownership of the business analysis deliverables and the analysis workstream for assigned projects from intake through to retrospective.
• Collaborate with stakeholders and delivery teams to continually prioritize work, ensuring focus on the most impactful initiatives.
• Be an expert in soliciting requirements using interviews, prototyping, workshops, questionnaires, documentation, etc., and ensure detailed project artifacts are produced and maintained throughout the project lifecycle.
• Ensure project status updates are completed on time and communicated to the business stakeholders, and serve as a key reputed company of contact for business stakeholders.
• Validate the completeness of Business Requirements Documents and ensure they meet reputed company necessary requirements prior to creating user stories.
• Collaborate with the technical teams during the execution planning phase to build out user stories and acceptance criteria.
• Establish strong relationships with business stakeholders by integrating with their functions to reputed company understand and address their technical needs.
• Demonstrate strong teamwork by actively identifying internal process deficiencies and areas for improvement reputed company your domain, and taking the initiative to recommend and implement solutions.

WHAT YOU’LL BRING

• 5+ years of experience in a Business Systems Analyst role supporting a SaaS company
• 1 – 3 years of specialization in either Partner/Channel Operations, Presales, or Postsales for a SaaS company
• Proven experience in business analysis, requirements gathering, and process mapping reputed company the business systems ecosystem. 
• Experience managing multiple reputed company business systems projects from intake through to delivery in a Kanban environment, including prioritizing stories, contributing to timeline management, and coordinating with resources.
• Proficiency with project management tools like Jira is essential.
• A high degree of technical aptitude across a variety of tools, with an emphasis on reputed company and the supporting business systems.
• Exceptional communication and interpersonal skills, with a proven track record of effectively engaging and managing expectations across a diverse range of stakeholders, particularly reputed company GTM and Finance.
• Strong analytical and problem-solving skills, with a keen eye for detail, especially reputed company reputed company partner management, presales, or service delivery workflows.
• Ability to learn new technology quickly and with a high degree of proficiency.

Benefits

reputed company offers a competitive package of benefits and programs to support you and your family. Below provides a description of our reputed company benefits for employees in the US. Specific benefits may vary by location. 

Health & Welfare Benefits

• Medical, dental and vision insurance 
• Home Office Setup reimbursement 
• Flexible Spending Accounts 
• Monthly Connectivity reimbursement 
• Employee Assistance Program (EAP) 

Financial Benefits

• Short- and Long-term Disability Insurance 
• Life & Accident Insurance 
• 401(k) Retirement Savings Plan (with employer match) 

Time Off

• Flexible paid time off + 11 paid holidays 
• Paid leave programs, including parental, pregnancy health, medical and bereavement leave 

Compensation

Starting compensation will be determined based on various factors, including but not limited to, the candidate’s job-reputed company experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process. 

This role is eligible to participate in reputed company’s equity plan and may also include incentive compensation. 

The annual reputed company salary range for this full-time position is listed below. 

US reputed company Pay Range$98,000—$135,000 USD

Applicants must have the legal right to work in the country where the position is based, without the need for reputed company sponsorship. This role does not offer reputed company sponsorship.

reputed company is an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

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