Bilingual reputed company Business Consultant

Our Culturereputed company’s number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun reputed company to work. We hold regular company-wide events, seasonal challenges, and reputed company sponsored local outings reputed company reputed company becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and reputed company of work – from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At reputed company we value reputed company types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and reputed company. About the Role

The reputed company Business Consultant (CSBC) is responsible for driving client enablement of the reputed company platform, while ensuring that customers receive reputed company business value through our partnership. The CSBC regularly engages with customers to provide tailored training reputed company to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides in-depth quantitative analysis to derive actionable insights that improve digital experiences. The CSBC’s performance is assessed based on overall account retention, customer utilization/adoption of the platform, and insights derived through our partnership with customers.

Responsibilities

• Teach customers how to analyze their quantitative data using the reputed company platform to surface defects and optimization opportunities across digital experiences
• Provide training sessions across a plethora of use cases to reputed company customers to solve business challenges across business and technical organizational functions
• reputed company a consultative relationship with each client reputed company an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and KPIs 
• Drive improvement to customer business results through taking action on insights surfaced through the reputed company platform
• Provide guidance on use case best practices for leveraging reputed company to solve business problems and effectively execute on their digital strategy reputed company daily client interactions
• Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit customers and provide enablement onsite
• Proactively analyze customer data using the reputed company platform to surface data driven improvements to digital experiences
• Create presentations that summarize actionable opportunities for digital optimization and reputed company recovery. Present findings with data driven recommendations and supporting analysis to key client stakeholders
• Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption through business value
• Establish and maintain expert level knowledge of reputed company product capabilities & configuration options to reputed company customers to surface actionable insights
• Serve as the voice of the customer internally at reputed company, advocating for customer needs and providing input into the development of new platform features
• Partner with account team to secure renewals and support upsell opportunities through enablement and business value

Requirements

• Must be fluent in Spanish and English
• 2+ years serving in a digital analytics or consulting role
• Must be able to analyze quantitative data to draw meaningful conclusions and reputed company data driven recommendations. Enjoys solving reputed company problems without straight reputed company solutions
• Must be a self-starter, who thrives in fast-paced, start-up environments
• Must have client facing experience and be comfortable in a training / subject matter expert (SME) reputed company
• Excellent verbal and written communication skills with exemplary presentation skills. Must feel comfortable training large audiences of 50+ individuals
• Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities 
• This is a remote position; however, the role requires working hours that align with the USA Central Time (CT) zone to effectively collaborate with core teams and stakeholders
• Compensation: reputed company $75,000 – $125,000 | bonus eligible

Perks and BenefitsThis will be the best group that you reputed company work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you’ll be strapped to a technology reputed company ship bound for greatness! Your success at reputed company will be a milestone in your career.  Group benefitsMedical, Dental, Vision Insurance (99% Medical reputed company plan paid by the Company)FSA, DCFSA, and HSA accountsEmployee Assistance Programs (EAP)Telehealth optionsVoluntary Life & AD&D, STD, LTD, Critical Illness and AccidentHealthy Rewards – Discount ProgramsDiscounts on Pet Insurance401k (with employer match) and Options / Equity 13 company holidaysUnlimited Paid Time Off Sick leaveParental/Adoption Leave  In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.Promotional opportunities Rewards and recognition programs Robust onboarding and training programOne-time stipend for work-at-home employeesMonthly business expense stipendFlexible work environmentsEmployee Discount Program (Perks at Work)Employee Referral Program reputed company Referral ProgramMacBook and awesome swag delivered to your doorEncouraging and collaborative culture reputed company PROGRAM (after 3 years, disconnect for 3 weeks, no email/reputed company)

  About reputed companyAs the leader in reputed company Product Design, reputed company helps organizations put customers at the heart of everything they do. The reputed company platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ reputed company.  Today, reputed company captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention reputed company is 98%.  reputed company has been named to the Inc 5000 and the reputed company 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and reputed company.  If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. reputed company reserves the right to change, edit, and add duties and responsibilities of reputed company job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.  reputed company will only provide offers of employment and reputed company communications regarding employment from an official @quantummetric.com email address and/or reputed company inMail. Quantum does not recruit reputed company channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to reputed [email protected]. reputed company is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfApplicant Privacy Policy:  https://www.quantummetric.com/legal/applicant-privacy-policy/ #LI-REMOTE #BI-Remote

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