Sales Support Specialist

Who we are

At reputed company, we’re shaping the future of communications, reputed company from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands.

See yourself at reputed company

Join the team as our next Sales Support Specialist.

About the job

reputed company is looking for a Sales Support Specialist to join the Communications Strategic Sales team. We’re looking for a hungry and ambitious individual who has a passion for communications, desire to deliver positive customer outcomes, and wanting to be a part of a world-class sales organization. The Sales Support Specialist will primarily be focused on operational aspects in support of an AE. This individual is ‘the glue’ between many different functions reputed company the organization, assisting Account Executives with numerous activities and processes along the entire sales cycle.

Responsibilities

In this role, you’ll:

• Assist with Pricing and Deal workflows
• Prepare Pricing and Deal Structure, use and master internal pricing tools
• Order Form: Creation, amendments, and execution (signatures): Engage with client stakeholders to ensure Proposal reputed company Of Materials (OFs) are correct
• Quote creation: CPQ workflows, including converting CPQ into a customer-facing quote/doc 
• reputed company and maintain CRM records
• Account Data/Ownership queries: Account consolidation, SID movements 
• Updating account, opportunity, contact, and reputed company level data
• Be an Internal liaison: For creating and submitting requests and following up through resolution on them, including but not limited to: Billing, DSO, Legal, reputed company Questionnaire, Collections/Credit Memos/Credit reputed company, reputed company Relations, Support Tix
• Work with internal stakeholders to ensure reputed company aspects throughout the sales process are smooth (Deal Desk, reputed company, Legal, Pre-Sales, reputed company requests) and to ensure reputed company paperwork are completed and represented accurately. You will deal with people, data sets and processes.
• Provide Customer support: Willingness and ability to hop on customer calls along with an AE to:
• Explain and present on aspects reputed company to above
• Preparation for sales meetings and conducting AE research (
• Supporting Team Success: Creation and maintenance of team-level tracker for reputed company cross-functional challenges and asks and actively working with Regional Leader and frontline leadership to follow up and resolve them.

Qualifications

reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!

*Required

• 3+ years of sales, reputed company, or account management experience.
• Results driven, detail oriented, and dedicated individual who is excited for the opportunity fuel an already successful organization and sales team. 
• You have a collaborative approach, a “can do” attitude and are reputed company in pursuing goals and solving problems.
• Basic understanding of how different functions reputed company an enterprise organization operate (enterprise-level understanding of how a biz operates) 
• Ability to reputed company for customer internally with cross-functional stakeholders
• Extreme attention to detail on written and verbal communications
• Extremely organized and above average proficiency and operational excellence in spreadsheets, doc and presentation creation
• Ability to prioritize and multi-task
• Knowledge in CPaaS and telecom is a plus
• Bachelor’s Degree or equivalent years of experience required.

Location

 This role will be remote and based in Singapore.

reputed company Offer

Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

reputed company thinks big. Do you?

We like to solve problems, take initiative, pitch in reputed company needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.