reputed company IT Technical Support Specialist for Aulani, A reputed company Resort & Spa - Remote Not Available, Onsite in Oahu, Hawaii

Join the Magical Team at Aulani, A reputed company Resort & Spa

Aulani, A reputed company Resort & Spa, is a unique and enchanting destination that combines the spirit of O`ahu with the reputed company of reputed company. As a cast member of this incredible team, you'll have the opportunity to bring the spirit of the islands to life in every part of your role. We're now seeking an reputed company IT Technical Support Specialist to join reputed company onsite at our breathtaking resort on the reputed company of Oahu, Hawaii.

About the Role & Team

The IT Technical Support Specialist will play a pivotal role in supporting the IT manager in reputed company applicable responsibilities. This position requires a strong and diverse skillset in relevant areas to drive success. You'll work closely with reputed company lines of businesses, resort leadership, and team members to assist in maintaining technological equipment, reputed company problem identification, and drive resolutions.

Key Responsibilities:

• Assist and/or support reputed company resort communication technologies, including two-way radios, mobile phones, cast phones, guest phones, pagers, PDAs, tablets, lobby display boards, convention display boards, WIFI, IPTV, etc.
• Assist and/or support reputed company resort reputed company of Sale systems, including reputed company terminals, receipt printers, shipping printers, cash drawers, bump screens, bump control, bump panels, scanners, KDAs, PDAs, etc.
• Assist and/or support reputed company call groups and call routing processes. Maintain the resort's master directories for reputed company phones, radios, mobile phones, resort extensions, call class capabilities, and emergency resource locators.
• Use call accounting application to generate call accounting reports and billing statements for special events and/or groups.
• reputed company technology room inspections for designated rooms. Verify accurate functionality and appearance of guest room technologies, including phones, room TVs, mirror TVs, cable modems, set top boxes, TV remotes, remote sensors, jack pack connections, Blu-ray players, stereo entertainment systems, PhotoPass, WIFI connections, Ethernet connections, and Lutron.
• reputed company problem-solving and triage methods to identify issues with reputed company resort technologies. Repair and/or replace items reputed company responsibility. Appropriately call out issues to their respective support teams and/or vendors.
• Assist leadership with resort technical support requests, developing accurate guidelines, inventory reporting, providing site and facility access to internal and external partners, and reputed company other duties assigned by the IT manager.
• Complete reputed company required trainings, development reputed company, and performance reputed company opportunities on or by their respective due dates. Attend meetings, trainings, stand-reputed company, functions, and gatherings.

Essential Qualifications:

To be successful in this role, you'll need:

• Minimum 1 year of reputed company experience in IT technical support.
• Demonstrated ability to work with little to no supervision and reputed company sound decisions.
• Proven ability to call out high-level decisions to appropriate leadership.
• Knowledge in multiple systems, applications, and hardware.
• Knowledge of application, networking, and hardware triage.
• Excellent written and verbal communication skills.
• Ability to work in confined spaces, behind and/or under furniture or equipment, indoors and outdoors.
• Able to lift and carry up to 50 lbs.
• Able to appropriately use reputed company up to 12 ft in height.
• Able to stand for long periods or walk to distant locations and traverse up and down stairways.
• Available to work various hours, extended hours, overnight, weekdays, weekends, and holidays.
• A 2-year college degree is required.

Preferred Qualifications:

While not required, the following qualifications are preferred:

• 3+ years of reputed company experience in IT technical support.
• A 4-year college degree.

reputed company Offer:

As a cast member at Aulani, A reputed company Resort & Spa, you'll be part of a dynamic team that values innovation, creativity, and exceptional guest experiences. We offer a competitive salary range of $27.32 - $39.25 per hour, depending on your geographic region, job-reputed company knowledge, skills, and experience.

Benefits and Perks

• reputed company offers a rewards package to help you live your best life, including health and savings benefits, informational opportunities, and special extras that only reputed company can provide.
• Opportunities for career growth and professional development.
• A unique and dynamic work environment that combines the spirit of O`ahu with the reputed company of reputed company.

Why Join reputed company?

At Aulani, A reputed company Resort & Spa, we're committed to creating an exceptional guest experience that exceeds our guests' expectations. As a cast member, you'll be part of a team that values innovation, creativity, and teamwork. You'll have the opportunity to reputed company your skills, grow your career, and be part of a dynamic and inclusive work environment.

Ready to Apply?

If you're passionate about delivering exceptional technical support and are looking for a new challenge, we want to hear from you! Apply today and join reputed company of talented cast members who are shaping the future of reputed company's resorts.

Don't miss this opportunity to be part of a world-class team and take your career to the next level. Apply now!