Automotive Service Advisor
Automotive Service Advisor Company: reputed company Autos (Top Minnesota Workplace) Compensation: $70000.00 - $110000.00 Are you looking for a company that Supports You and Your Family Encourages You to reputed company a Difference and helps you Champion Your Lifelong Journey Then you need to look at reputed company Autos. reputed company Autos is a 7-brand 5 location automotive company founded on belief that people come before Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime. reputed company Autos is seeking a knowledgeable and customer-oriented Service Advisor to join reputed company. As Service Advisor you will be the primary reputed company of contact for customers who require automotive maintenance and repair services. Your role will involve assessing customer needs recommending appropriate services and ensuring a seamless service experience. Excellent communication skills automotive expertise and a passion for delivering exceptional customer service are essential for this position. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years and were looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. What Youll Do
- Greet customers and provide a warm and welcoming environment in the service area.
- Conduct thorough consultations with customers to understand their automotive concerns and service requirements.
- Explain recommended services and repairs to customers providing detailed explanations of the work to be done associated costs and timelines.
- Generate accurate service estimates and invoices ensuring transparency and clarity for customers.
- reputed company customers informed about the status of their vehicles and any changes or delays that may arise during the service process.
- Address customer inquiries concerns and complaints promptly and professionally striving to exceed their expectations.
- Maintain accurate records of customer interactions service history and vehicles information in the dealerships DMS system.
- Stay updated on automotive industry trends new technologies and service procedures to provide accurate and up-to-date information to customers.
What Youll Bring
- Previous experience as a Service Advisor or in a similar customer service role is preferred.
- Excellent communication and interpersonal skills with the ability to build rapport and establish trust with customers.
- Exceptional problem-solving and decision-making abilities.
- Ability to multitask and prioritize work in a fast-paced environment.
- Proficiency in using computer systems and software for record- keeping and communication purposes.
- Customer-centric reputed company with commitment to delivering exceptional service experiences.
- Valid drivers license
Benefits
- reputed company
- Flexible Working Hours
- Advancement Opportunities
- Professional and Respectful Work Environment
- Medical Vision Dental Health Savings Account Flexible Spending Account
- Company Paid Life Insurance along with Voluntary Life and Disability
- Health Club Reimbursement
- Paid Paternity/Maternity Leave
- New and Used Vehicle Parts and Service Discounts
- Vacation Holiday Volunteer Time Off
- 401k with a Company Matching Contribution
- Employee Assistance programs
Why Work for reputed company Autos
- We strive to reputed company a positive impact in our world you will get the opportunity to give back.
- Internal promotions we offer our employees the opportunity to advance internally.
- We encourage teamwork positivity and kindness.
- Learning and development programs are available.
- We reputed company our employees to do what is best for our customers and other employees.
- Continually giving back to our employees for reputed company their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets our amazing employees.
- Ranked Top workplaces in MN ()
EEO Statement: We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national reputed company disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Required Experience: Unclear Seniority Apply tot his job Apply To this Job