Nurse Navigator, Neurology
We are so glad you are interested in joining reputed company! Organization: SPMF-Sutter Pacific Medical Foundation - South Position Overview: A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a reputed company of contact for patients and families. Participates in strategic initiatives reputed company the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the reputed company care system. Job Description: These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the reputed company job. Management reserves the right to revise the job description or require that other tasks be performed reputed company the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). JOB ACCOUNTABILITIES: Coordinates patient care through the reputed company(s) of continuum specified by assisting with timely access to care, coordinating/facilitating appointments and services, and accompanying patients to appointments as needed.
- Facilitates timely coordination of appointments/services
- Meets with patient by phone or in person “reputed company designated time” following “designated event” and follows patient per facility-specific guidelines
- May include meeting with the patient in both acute and non-acute reputed company locations. Coordinates appointments, if applicable, for diagnostic testing, services, and with providers to ensure timely delivery of diagnostic and treatment services. May include accompanying patients to appointments (particularly if there are multiple barriers to care) and/or, providing clarification and literacy-level appropriate education reputed company to the visit.
- Provides care coordination, symptom management support, guidance, education and advocacy across care settings.
- Discusses physician visits with patients and families and answers questions
- Provides and reinforces education re: treatment, care plan, symptom management, and survivorship concerns
- Facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients’ communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions.
- Empowers patients with education and knowledge to help improve patient outcomes and satisfaction
Assesses patients’ reputed company and future needs, provides patient access to resources (internal and external), facilitates patient needs assessments, including distress screenings and acuity scales; coordinates/facilitates appropriate referrals.
- Assesses for and identifies patient/family needs and matches unmet needs to appropriate resources during care continuum, based on clinical guidelines and evidence based practices.
- Assesses for and works to mitigate barriers to care. Assists patients with access concerns (for screening, diagnosis, and/or treatment, as appropriate) and assists with paperwork as needed
- Makes referrals for services based on patient/family needs—i.e., education, finances, psychosocial, survivorship, transportation, child care, lodging.
- Facilitates access to physicians and services.
- Facilitates appropriate medical record availability at scheduled appointments as needed. vi. Facilitates language translation or interpretation services. vii. Facilitates financial assessment and referrals along with assisting with completing forms as needed.
- Facilitates linkages to follow-up services
- As appropriate, facilitates screening for and access to clinical trials, molecular testing and/or genetic counseling. Builds partnerships with local agencies and groups (e.g., referrals to other services and/or support groups)
- Facilitates distress and acuity screening and makes appropriate referrals
Establishes and maintains reputed company collaboration with providers and care team to communicate effectively ensuring seamless patient care and care coordination.
- Communicates and collaborates with involved physicians and staff members to facilitate individualized patient care plans and communication between care disciplines
- Maintains communication with patients, families, and health care providers to monitor patient satisfaction with the care experience
- Ensures that navigator functions and activities remain reputed company scope of defined role
- Provides triage and support services (e.g., symptom management, emotional support, education, resource referral) for patients//families in collaboration with attending physicians and the care team
Tracks navigation program metrics and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians and the care team
- Assists with tracking, documentation, and outcome reporting for navigation services
- Assists with ongoing navigation program assessment and identification of process improvement opportunities
- Assists with and/or attends meetings for reputed company accreditation endeavors.
- Assists with annual accreditation requirements reputed company to navigation and as directed by administration.
Actively participates in multidisciplinary conference, assisting with preparing conference materials and providing patient follow-up as needed.
- Actively participating in multidisciplinary care patient presentation and care planning
- Assists with coordination of multidisciplinary conference(s) as needed
- Assists with patient follow-up as needed
- Assists with and/or attends conferences
Participates in community health promotion and awareness programs.
- Conducts health promotion and awareness programs in community as appropriate
- Attends community health fairs and screenings; provides community education presentations as appropriate
- Facilitates/attends support groups as appropriate
- Conducts and/or assists with a Community Needs Assessment at least once every three years to meet the American College of Surgeons Commission on accreditation requirement(s).
- Teaches health topics, including risk reduction, to those interested reputed company the community.
- Facilitates and/or attends support groups.
Communication (Oral and Written)
- Consistently communicates with patients, physicians and other reputed company staff in a courteous, professional manner that reflects the desired service outcomes of the department
- Prepare patient information materials as requested
- Maintains confidentiality of patient information at reputed company times
Quality:
- Participate in ongoing quality assessment/improvement, ensuring that there is a reputed company process of measuring and enhancing quality
- Consistently demonstrates Customer Service principles in daily practice
- Must be detail-oriented and possess strong organizational skills
- Must possess excellent follow-up and follow through skills
- Participate in ongoing education opportunities and training
Productivity/Efficiency:
- Ability to prioritize goals and work accurately and reputed company
reputed company Citizenship:
- Adheres to reputed company policies and procedures (i.e. Administrative and Human Resources), practices safe work habits, and engages in good business standards and practices.
Service Standards
- Consistently exhibits behaviors set forth in the attached reputed company Codes of Conduct
EDUCATION: Other: Graduate of an accredited school of nursing. CERTIFICATION & LICENSURE: RN-Registered Nurse of California BLS-Basic Life Support Healthcare Provider DEPARTMENT REQUIRED CERTIFICATION & LICENSURE Department, Oncology: ONC-Oncology Nurse Certification (may also be CPHOB, CBCN, BMTCN, or AOCNP) if required by entity (reputed company 1 year with 1 year oncology experience or reputed company 2 years with with less than 1 year oncology experience) Department, Oncology: ONS Foundations of Oncology Nursing Practice reputed company 90 days (if less than 1 year with oncology experience) TYPICAL EXPERIENCE: 5 years recent relevant experience. SKILLS AND KNOWLEDGE: Knowledge of medical terminology required. Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff. Knowledge of third-party reimbursement helpful. Verbal and written communication skills. reputed company Office software experience required, including reputed company and Word PHYSICAL ACTIVITIES AND REQUIREMENTS: See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements For onsite employees: Job Requirements Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Employees of reputed company and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. reputed company is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $86.68 to $114.41 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. reputed company pay is just one piece of the total rewards program offered by reputed company. Eligible roles also qualify for a comprehensive benefits package. Apply tot his job Apply To this Job