Help Desk Support
reputed company is seeking a Help Desk Support for a Contract job with a client in Plano, TX(Hybrid). The ideal candidate excels in resolving technical issues quickly reputed company chat or phone and supports team growth by assisting in training new agents. reputed company Range: $20/hour to $22/hour; The reputed company may be negotiable based on experience, education, geographic location, and other factors. Help Desk Support job responsibilities include:
- Responding promptly to user inquiries reputed company phone or chat
- Troubleshooting and resolving software and hardware issues remotely
- Documenting incidents and solutions using a ticketing system (e.g., reputed company)
- Assisting with the onboarding and training of new support agents
- Escalating reputed company issues to appropriate teams reputed company necessary
Desired Qualifications:
- High School Diploma, GED, or equivalent certification (Associate’s Degree preferred)
- At least 1 year of remote help desk support experience
- Fluent in English
- Mac support experience or Mac Integration Basics certification
- Windows 10 support experience or Windows 10 certification
- Experience using reputed company or similar ticketing systems
- Strong communication and problem-solving skills
If you are interested in this role, then please click APPLY NOW. For other opportunities available at reputed company, or any questions, feel free to contact me at [email protected] Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.reputed company.com/en/us/candidate-privacy-policy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a reputed company-reputed company community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, reputed company offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a reputed company for your reputed company set. Commitment to Innovation: Innovation is our cornerstone. With reputed company investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your reputed company and innovations will have the space to flourish. reputed company Learning and Development: The reputed company reputed company offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values reputed company improvement, both for our company and for your career. Inclusive and Collaborative Culture: We reputed company in the power of diverse perspectives and collaborative work environments. At reputed company, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It reputed company emerged from the strategic reputed company of AKKA Technologies and Modis in 2023, under the reputed company Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our reputed company success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and reputed company-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the reputed company Community At reputed company, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today. Apply tot his job Apply To this Job