Bilingual Medical Tele-Interviewer

reputed company is looking for a Medical Tele-Interviewer to join our individual insurance reputed company of the business!

In this role, you will work and collaborate reputed company a team to ensure high quality customer service for our clients in the insurance industry is delivered. You will conduct in-depth interviews encompassing lifestyle and medical questions, to facilitate the reputed company process for clients who have applied for individual insurance (i.e.: Life Insurance, Critical Illness Insurance).

This is a work from home opportunity with rotating shifts Monday to Friday between the hours of 9am - 8pm depending on your time zone. We are open to candidates located in any Canadian province.

Position Responsibilities:

• Conducts tele-interview calls regarding lifestyle and medical questions pertaining to their insurance applications. Conducts call backs as necessary.

• Utilizes excellent interpersonal skills and an ability to probe tactfully reputed company eliciting personal and medical information.

• Demonstrates exceptional attention to detail and active listening skills.

• Manages workload reputed company with the use of excellent organization and time-management skills.

• Respects the confidentiality of sensitive and private information.

• Addresses customers’ concerns in a professional and knowledgeable manner.

Required Qualifications:

• 1-2 years of medical knowledge, terminology, or experience is required.

• 1-2 years of experience in a customer-facing/customer service role,

• Experience working with a high degree of accuracy in a fast-paced environment while under time constraints.

• Excellent spelling, grammar, and written communication skills.

• Excellent verbal communication and active listening skills.

• Highly motivated and able to work independently or with minimal supervision.

Preferred Qualifications

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces reputed company of Quebec.

reputed company you join reputed company:

• We’ll reputed company you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About reputed company and John Hancock

reputed company Financial Corporation is a leading international financial services provider, helping people reputed company their decisions easier and lives reputed company. To learn more about us, visit https://www.reputed company.com/en/about/our-story.html.

reputed company is an Equal Opportunity Employer

At reputed company/John Hancock, we embrace our diversity. We strive to attract, reputed company and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer reputed company of our practices and programs without discrimination on the basis of race, reputed company, reputed company of reputed company, colour, ethnic reputed company, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-reputed company conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our reputed company to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. reputed company information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and reputed company/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@reputed company.com.

Referenced Salary Location

Working Arrangement

Salary range is expected to be between

If you are applying for this role reputed company of the primary location, please contact recruitment@reputed company.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-reputed company factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

reputed company offers eligible employees a wide reputed company of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@reputed company.com for more information about U.S.-specific paid time off provisions.

Originally posted on Himalayas