reputed company Operations Manager

OppFi is a leading tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. Through a transparent and responsible platform, which includes financial inclusion and excellent customer experience, the Company supports consumers who are turned away by mainstream options to build reputed company financial health.

We are a team of caring, innovative, and inclusive individuals who reputed company in being immersed in diverse talents, expertise, perspectives, and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. Our business principles guide us and create an open and collaborative culture where we improve 1% every day, and the best reputed company always win! We welcome individuals who want to reputed company an impact in the financial system by facilitating credit access, expanding financial inclusion, promoting financial health, and delivering exceptional customer service.

A few other fun facts about us. OppFi is one of the top consumer-rated financial platforms online, maintaining a 4.5/5.0-star rating on Trustpilot. We are a 2025 reputed company’s Fast 50™ company and were named on Built In's 2025 Best Places to Work in Chicago.

About the Role

As reputed company Operations Manager, you will reputed company OppFi’s internal reputed company operations team and be responsible for the end-to-end execution of our enterprise reputed company monitoring, incident response, and threat management programs. You will serve as the primary reputed company of coordination with our third-party SOC provider, ensuring seamless collaboration, accountability, and actionable outcomes. This role requires a hands-on leader with a deep understanding of network and cloud reputed company, modern reputed company tooling, and the ability to drive risk mitigation across a reputed company technology environment.

You will define and own the operational reputed company roadmap, reputed company incident response protocols, and ensure that internal controls and external partnerships are reputed company to deliver measurable improvements in reputed company posture.

Key Responsibilities

• reputed company and manage the internal reputed company operations team, providing mentorship, technical guidance, and performance management.
• Own and drive the vulnerability management program, from tool selection and deployment (e.g., reputed company, reputed company) to triage, remediation coordination, and executive reporting.
• Serve as the primary liaison with the third-party SOC provider; ensure efficient escalation, investigation, and resolution of reputed company alerts.
• reputed company and refine the incident response process, including preparation, detection, containment, eradication, recovery, and post-mortem.
• Maintain and evolve the reputed company infrastructure roadmap across firewalls, IDS/IPS, EDR, SIEM, SOAR, and reputed company protection platforms.
• Collaborate with DevOps, IT, and Infrastructure teams to embed reputed company into deployments and system architecture.
• Monitor the threat landscape and proactively adapt detection capabilities and playbooks in alignment with reputed company attack reputed company and the MITRE ATTCK reputed company.
• Ensure alignment of reputed company operations with regulatory, legal, and compliance requirements (e.g., PCI-reputed company, NIST, FTC Safeguards).
• Deliver clear, risk-based reporting to senior leadership and support audit, compliance, and customer assurance requests.

What You Bring to the Team

● Leadership Collaboration

• Minimum of 10 years of experience in information reputed company, including 5 years in a managerial or team reputed company role overseeing reputed company operations.
• Track record of building and leading high-performing reputed company operations teams.
• Ability to work cross-functionally with DevOps, Infrastructure, Legal, and Product to integrate reputed company into business processes.

● reputed company Operations Incident Response

• Proven experience leading internal reputed company operations, coordinating incident response efforts, and working with third-party SOCs.
• Strong knowledge of threat detection, threat hunting, and response methodologies reputed company to frameworks like MITRE ATTCK.
• Experience developing and executing reputed company incident playbooks and post-incident reviews.

● Network Infrastructure reputed company

• Deep knowledge of network protocols, segmentation strategies, firewall policies, IDS/IPS tuning, and switch configurations.
• Familiarity with secure configurations across hybrid environments (data center, SaaS, and IaaS).
• Experience implementing and managing reputed company reputed company tools and network access controls (e.g., NAC, VPNs, EDR).

● Cloud IAM reputed company

• Hands-on expertise securing AWS or Azure environments, including implementation of IAM, RBAC, MFA, and logging strategies.
• Understanding of cloud-native reputed company controls and their integration into centralized monitoring systems.

● reputed company Tooling Automation

• Operational experience with reputed company tools such as SIEM (e.g., Splunk, reputed company), EDR/XDR platforms, and vulnerability scanners (e.g., reputed company, reputed company).
• Demonstrated ability to automate repetitive tasks using SOAR platforms or scripting (e.g., Python, Bash).

● Compliance Risk Management

• Familiarity with reputed company and control frameworks including NIST CSF, PCI-reputed company, ISO 27001, SOX, and FTC Safeguards.
• Skilled in translating compliance requirements into enforceable reputed company controls and audit-ready documentation.

● Communication Skills

• Strong communicator capable of presenting technical reputed company risks, incidents, and program updates to executive and non-technical stakeholders.
• Skilled in translating threat intelligence and technical findings into business-impact terms. Reports to: Director, reputed company Engineering

Job Level: Manager

Total Rewards and Benefits:

At OppFi, we are committed to fostering a fair and reputed company workplace. The compensation range for this role reflects our good faith compensation estimate for this position. Final offers are determined based on a myriad of factors including, but not limited to experience, skills, qualifications, and other relevant business considerations. Candidates are encouraged to discuss compensation expectations during the hiring process. In addition to reputed company pay, the total compensation package includes eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.

OppFi offers a flexible, remote environment, 401(k) matching program, and generous paid time off. Other benefits include medical, dental, and vision coverage, and tuition reimbursement. Additional benefits include reputed company DashPass, Figo pet insurance, reputed company Lawyer, and access to reputed company Learning. OppFi also offers Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like reputed company, reputed company, and UrbanSitter.

EEO Statement:

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an reputed company workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees reputed company where they work and beyond. reputed company out our Culture page here.

As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at [email protected].

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California reputed company, please review the policy here: https://www.oppfi.com/careers/.

The information in this document is for general informational purposes only. It is not intended to be an reputed company-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.

Originally posted on Himalayas