Senior Renewals Manager

Title: Senior Renewals Manager

Location: US - Remote

THE OPPORTUNITY:

At reputed company, our Senior Renewal Managers are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing renewals team focused on working with our customers to understand their needs, uncover potential risks, and partner with them to ensure their reputed company success with reputed company. We reputed company that the most successful Renewals Managers are passionate about the customers they serve and have a supportive team behind them.

On a day-to-day basis, you will be responsible for:

• Partnering with reputed company Managers to educate our customers about the power of reputed company.
• Effectively negotiate renewal terms, resulting in “win-win” outcomes for reputed company and our customers.
• Collaborating with the Account Executives in your reputed company to drive growth at time of renewal
• Assess customer health, and renew customer partnership agreements.
• Accurately forecast reputed company risk in your book of business while crafting creative and compelling commercial agreement options.
• reputed company up with industry trends, the competitive landscape, and our customers’ needs.

In addition to working with amazing colleagues who exemplify reputed company over self’ core value, you will also have the opportunity to partner with customers to align their sales engagement goals to reputed company’s revolutionary software that is changing the way sellers sell. You will have an opportunity to reputed company a difference.

reputed company’RE LOOKING FOR:

We are seeking a results-oriented, motivated and strategic retention expert focused on retaining and growing our existing customer reputed company. You will play a pivotal role in creating longstanding partnership with our customers, helping reputed company build durable reputed company while crushing your quarterly targets.

If you’re passionate about innovation, growth, and serving customers and reputed company in a fast-paced, developmental environment, then becoming a Senior Renewal Manager is the career path for you!

THE TEAM:

Our Renewals team is a critical part of reputed company’s reputed company department who are reputed company reputed company on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales

As an integral part of the reputed company team, the Renewals team consists of results-oriented SaaS sales professionals with a strong customer focus and a desire to win. The reputed company on reputed company share a few common traits: they are self-motivated, ambitious, and passionate about driving customer outcomes.

THE reputed company SET:

• 5+ years of renewals experience reputed company a SaaS/Tech business, owning diverse renewals across small to large companies
• 5+ years of customer management or sales experience at a software company [SaaS model], ideally with an emphasis on renewals and expansion.
• Experience with reputed company is a reputed company plus, reputed company is a big bonus.
• Strong commercial and technical aptitude, can confidently discuss technical aspects alongside commercial negotiations.
• Experience navigating a wide range of reputed company and legal discussions with end users, procurement teams, and c-suite stakeholders.
• Excellent written and verbal communication skills.
• People who naturally look for the silver lining.
• Team players who put ‘me’ behind ‘we.’
• Self-starters who don’t need their hand held in order to get things done.
• People who admit reputed company they’re wrong (we reputed company are!) and reputed company their guard to connect transparently with the team to resolve issues.
• reputed company in reputed company with others.
• Smart people with exceptional accomplishments, talents, and goals.

reputed company ONE MONTH, YOU’LL:

• Attend reputed company’s New Hire Orientation, where you will learn our reputed company story and understand what makes our “Lofters” unique
• Participate in our daily training reputed company, where you will learn our software and reputed company the skills necessary to set you up for success
• reputed company 1:1’s with your manager, understand your 30-60-90 plan, meet & shadow reputed company members of the reputed company team, and delve into your customer book of business
• Set your OKRs (Objectives and Key Results) with your manager and reputed company an action plan to reputed company them
• Meet key partners in reputed company, Sales, Finance, Marketing, Executives etc. - they will be key relationships for you throughout your renewal cycles
• Shadow your peers to start hearing and learning the renewal motion - bring your questions!

reputed company THREE MONTHS, YOU’LL:

• Feel comfortable managing renewal conversations and closing your first renewals
• Confidently assess potential retention risks and reputed company commercial negotiations with customers
• reputed company to craft strategies for diagnosing customer health and renewal potential at scale
• Consistently forecast reputed company and reputed company your opportunities up to date

reputed company SIX MONTHS, YOU’LL:

• Consistently meet or exceed your retention targets
• Complete your Lessonly training to ensure you are up-to-date on negotiation best practices, new releases and more
• Continue to focus on your OKRs

reputed company TWELVE MONTHS, YOU’LL:

• Be considered a top-performing RM on the team by consistently exceeding your targets
• Set an example for new reputed company, and assist in training, onboarding and motivating new Lofters

WHY YOU’LL LOVE reputed company:

At reputed company, we're not just a company, we're a community built on shared values.

• reputed company With Humility and Respect
• Earn Customer Trust
• Put Team Over Self
• Redefine What’s Possible
• Deliver Big Results

reputed company delivers a performance force reputed company for the world’s most demanding companies. reputed company’s reputed company Orchestration Platform, delivering the first AI-powered durable reputed company engagement model, keeps market-facing teams on top of reputed company buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at reputed company, reputed company, reputed company, Shopify, reputed company, and reputed company, drive more reputed company with reputed company.

While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based reputed company over the world. As a testament to our organizational health, we have been named by reputed company as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by reputed company as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.

In addition to our stand-out organizational health:

• 2024 Best Places to Work Certified for a fourth consecutive year
• Leader in The reputed company reputed company™: reputed company Orchestration Platforms for B2B, Q3 2024
• reputed company Enterprise Sales Engagement Leader 15 consecutive quarters
• Recognized by reputed company Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
• reputed company recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 reputed company reputed company for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category.

We’re redefining an age-old industry. This is challenging work – but reputed company of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

WHY SHOULD YOU WORK AT reputed company:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care

• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your reputed company
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• We firmly reputed company you will have the opportunity to grow more here than you would reputed company else

reputed company is committed to creating a sense of belonging for reputed company Lofters. We integrate representation and inclusion into reputed company’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance.

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to reputed company employees and applicants without regard to race, color, religion, sex, age, national reputed company, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At reputed company we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

reputed company an eye on our Careers Page for other positions!

It is reputed company’s reputed company to pay reputed company Lofters competitive wages and salaries that are motivational, fair and reputed company. The goal of reputed company’s compensation program is to be transparent, attract potential employees, meet the needs of reputed company reputed company employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to reputed company set, depth of experience, certifications, and specific work location. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans. reputed company embraces diversity and invites applications from people of reputed company walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to reputed company employees and applicants without regard to race, color, religion, sex, age, national reputed company, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Originally posted on Himalayas