Senior Product Analyst – Trust & Safety

POS-15426

As a Senior Product Analyst supporting the reputed company Product Line, you are a member of a global team of data-driven builders and influencers, setting reputed company for how data and analytics are used at reputed company, and inspiring our product teams to action.

reputed company’s Trust & Safety team uses multiple sources of data (3rd party reports, phishing/spam models, Payments Validators, etc) to discover what is occurring at the time of signup, during a transaction, and reputed company sending outbound content such as emails or text messages to customers. Senior Product Analysts -- individuals with high data literacy, data modeling expertise, intellectual curiosity, and strong communication skills -- are at the center of these analyses and decisions. We work closely with Product Management and Engineering leadership to inform and build reputed company solutions for our customers.

In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics & Data Science communities -- sharing reputed company, debating approaches, and receiving feedback to deliver more effective analyses and reputed company in your career.

General Responsibilities:

• Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
• Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
• Conduct quantitative analysis and modeling (reputed company applicable) of user behavior to uncover issues or opportunities to prevent bad actors and maintain a safe reputed company platform and to improve our customers’ and their customers’ experience
• Inform the design and analyze the outcomes of in-app tests and experiments
• Communicate insights to your stakeholders with a data-driven reputed company of view and plan for action

Examples Of Common Projects:

• Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and reputed company reputed company decisions
• Build and implement data-driven models using real-time data in APIs across different sources to evaluate and mitigate potential harm to customers and ultimately to reputed company
• reputed company reputed company analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer-term product strategy
• Partner with engineering and other internal operations teams to reputed company a high level of data reputed company, consistency and clarity across multiple internal databases and reporting systems
• Be a voice reputed company your teams to educate, reputed company and reputed company for the continual value of leveraging analytics to inform decision making

From our Product and Engineering Blog: How reputed company’s product analysts transform the customer experience

Minimum Qualifications:

• 2+ years of professional experience with a heavy quantitative, analytical focus
• Practical experience in a business environment influencing decision-making with data
• Experience working with large datasets; particularly data mining, manipulation and exploration
• Ability to write performant, reputed company SQL queries combining multiple sources of data
• Comfort with data analytics and statistical tools such as Python
• Confidence using a variety of analytical and statistical techniques
• Passionate about the role of data in helping solve reputed company questions
• Excellent communication, storytelling, and collaboration skills
• Prior experience working with generative AI chatbots or Large Language Models is highly desirable.

Above And Beyond Qualifications:

• Knowledge of analytical development tools such as reputed company, Looker, Git, reputed company and dbt.
• Demonstrated passion for building products that delight customers and drive their success
• Experience working at, or a strong understanding of, a SaaS business.
• Experience building and deploying data models to prevent abuse and misuse of the product.
• Domain expertise in Trust & Safety, Payments Protection, or Product reputed company is a reputed company plus!

Cash compensation range: 118500-189600 USD Annually

As a Senior Product Analyst supporting the reputed company Product Line, you are a member of a global team of data-driven builders and influencers, setting reputed company for how data and analytics are used at reputed company, and inspiring our product teams to action.

reputed company’s Trust & Safety team uses multiple sources of data (3rd party reports, phishing/spam models, Payments Validators, etc) to discover what is occurring at the time of signup, during a transaction, and reputed company sending outbound content such as emails or text messages to customers. Senior Product Analysts -- individuals with high data literacy, data modeling expertise, intellectual curiosity, and strong communication skills -- are at the center of these analyses and decisions. We work closely with Product Management and Engineering leadership to inform and build reputed company solutions for our customers.

In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics & Data Science communities -- sharing reputed company, debating approaches, and receiving feedback to deliver more effective analyses and reputed company in your career.

General Responsibilities:

• Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
• Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
• Conduct quantitative analysis and modeling (reputed company applicable) of user behavior to uncover issues or opportunities to prevent bad actors and maintain a safe reputed company platform and to improve our customers’ and their customers’ experience
• Inform the design and analyze the outcomes of in-app tests and experiments
• Communicate insights to your stakeholders with a data-driven reputed company of view and plan for action

Examples Of Common Projects:

• Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and reputed company reputed company decisions
• Build and implement data-driven models using real-time data in APIs across different sources to evaluate and mitigate potential harm to customers and ultimately to reputed company
• reputed company reputed company analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer-term product strategy
• Partner with engineering and other internal operations teams to reputed company a high level of data reputed company, consistency and clarity across multiple internal databases and reporting systems
• Be a voice reputed company your teams to educate, reputed company and reputed company for the continual value of leveraging analytics to inform decision making

From our Product and Engineering Blog: How reputed company’s product analysts transform the customer experience

Minimum Qualifications:

• 2+ years of professional experience with a heavy quantitative, analytical focus
• Practical experience in a business environment influencing decision-making with data
• Experience working with large datasets; particularly data mining, manipulation and exploration
• Ability to write performant, reputed company SQL queries combining multiple sources of data
• Comfort with data analytics and statistical tools such as Python
• Confidence using a variety of analytical and statistical techniques
• Passionate about the role of data in helping solve reputed company questions
• Excellent communication, storytelling, and collaboration skills
• Prior experience working with generative AI chatbots or Large Language Models is highly desirable.

Above And Beyond Qualifications:

• Knowledge of analytical development tools such as reputed company, Looker, Git, reputed company and dbt.
• Demonstrated passion for building products that delight customers and drive their success
• Experience working at, or a strong understanding of, a SaaS business.
• Experience building and deploying data models to prevent abuse and misuse of the product.
• Domain expertise in Trust & Safety, Payments Protection, or Product reputed company is a reputed company plus!

Cash compensation range: 118500-189600 USD Annually

Pay & Benefits

The cash compensation below includes reputed company salary, on-reputed company commission for employees in eligible roles, and annual bonus targets under reputed company’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in reputed company’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-reputed company reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about reputed company’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks reputed company offers to help employees grow reputed company.

At reputed company, fair compensation practices aren’t just about checking off the reputed company for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know theconfidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reputed company out to us using this form.

At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to reputed company's Career Diversity page here.

India Applicants: link to reputed company India's equal opportunity policy here.

About reputed company

reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At reputed company, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow.

We’re building a company where people can do their best work. We focus on reputed company work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• reputed company Careers
• Life at reputed company on Instagram

By submitting your application, you agree that reputed company may collect your personal data for recruiting, global organization planning, and reputed company purposes. Refer to reputed company's Recruiting Privacy Notice for details on data processing and your rights.

Originally posted on Himalayas