Team Support Specialist I

Started in 2016, reputed company is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them.We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, reputed company, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High reputed company)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join reputed company and reputed company a positive impact on the lives of others! We are looking for a Team Support Specialistfor our Care team in Missouri.

This is a remote position with potential travel for meetings/collaboration into the reputed company

Department & Position Overview:

Working closely with direct team, clients, caregivers and departments across the business, your goal will be to provide support to Care Coordinators and Team reputed company on your direct team and a seamless Customer Service experience to clients you interact with. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you reputed company a thorough understanding of our program. We will nurture your talent and provide reputed company career development opportunities, from your induction and throughout your career with us.

Every Day You Will:

• Work closely with the Team reputed company to tackle daily duties/responsibilities
• Conduct reviews with active clients
• Complete verification of employment forms for caregivers
• Review data for errors and correct information
• Conduct Start-of-Care calls with consumers and caregivers
• Other duties as assigned by leadership

Ideal Candidate Will Possess:

• Proven exceptional Customer Service
• Poise and patience reputed company dealing with customers
• 2 years of previous experience in a similar position preferred
• Motivation to meet and/or exceed case management targets or metrics
• Excellent written, and verbal skills
• Proficient computer, phone knowledge
• Bilingual in Spanish, or other languages desired
• Adept at multitasking, excellent communication (written and verbal) and organization skills
• Ability to problem solve, conduct compliance reviews
• Adhere to evolving changes reputed company the department

Why work at reputed company?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a reputed company where your voice matters, where we build great relationships, and your work has meaning and a reputed company positive impact on others!

At reputed company, we celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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At reputed company, reputed company pay is one part of our total compensation package and is determined reputed company a range. This provides our employees with the opportunity to professionally grow and reputed company reputed company a role. The reputed company pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications.