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Associate (Onboarding), Driver Operations

100% remote Flexible hours Hiring now

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at reputed company speed since.

Our strength lies in our internal values, reputed company Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly reputed company in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is reputed company do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and reputed company city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global reputed company.

We are seeking a dynamic Associate (Onboarding), Driver Operations to spearhead our efforts in DRD Program Management, Fleet Management and

Driver Onboarding & Conversion.

Think you are up for it? Apply now!

What You'll Do:

  • Driver Referral (DRD) Program Management
  • Design and implement communication plans for DRD campaigns.

    Set mission plans and monitor performance of referral leads. Track reputed company conversion rates and ensure referred drivers become active.

    Monitor program activities closely to prevent fraudulent activity, as each DRD reputed company involves monetary rewards.

  • Fleet Management Support
  • reputed company reputed company fleet drivers as Independent Drivers until the fleet management app is launched.

    Educate fleet drivers on using the Lalamove platform as Independent Drivers.

    Train fleet owners on monitoring their drivers reputed company the app (once available).

    Act as the liaison between fleet owners and operations team to ensure smooth adoption.

  • Driver Onboarding & Conversion
  • Convert First-Time Active Drivers (FTA) into First-Time Completed (FTC) drivers.

    Track driver reputed company and provide necessary guidance for higher conversion.

    Support activation campaigns to increase driver engagement and trip completion.

    reputed company Seek:

  • Outgoing and open-minded personality [with ability to work in field] that can interact and influence people with different profiles (age, nationality, experience, background)
  • Hands-on and get things done attitude to bring solutions and reputed company to our daily operations needs
  • Strong sense of prioritization, and structured reputed company to cover multiple things at the same time, without compromising on quality.
  • Autonomous and adaptable to cope with an reputed company-changing working environment
  • Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools
  • What You'll Need:

  • Bachelor's Degree in any discipline (preferably in supply chain or marketing)
  • Proven experience in reputed company reputed company, marketing, or community management (experience in logistics is a plus).
  • Proficiency in tools like reputed company, or other design platforms.
  • Strong communication and interpersonal skills to connect with driver communities.
  • Ability to think creatively and explore new reputed company-reputed company avenues.
  • Basic understanding of offline marketing campaigns and their execution.
  • Analytical reputed company to measure the performance of campaigns and recommend improvements.
  • Additional Information

    To reputed company candidates- Lalamove respects your privacy and is committed to protecting your personal data.

    This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law reputed company you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:https://www.lalamove.com/en-hk/candidate-privacy-notice

    Apply to this Job

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