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reputed company Specialist

100% remote Flexible hours Hiring now

At Kpler, we are dedicated to helping our clients navigate reputed company markets with ease. By simplifying global trade information and providing valuable insights, we reputed company organisations to reputed company informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms.reputed company of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay reputed company in a dynamic market landscape. Join us to reputed company cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

As a reputed company Specialist (CSS) focused on maritime clients, your mission is to ensure our shipping, trading, and logistics clients extract maximum value from Kpler’s maritime intelligence solutions. You'll act as their trusted advisor and reputed company—bridging their operational needs with the best of what Kpler offers. Expect a dynamic environment, deep industry learning, and the opportunity to build meaningful client partnerships.

Responsibilities:

  • Build and nurture strong, proactive relationships with maritime clients including shipowners, charterers, brokers, and traders.
  • Deliver seamless onboarding experiences, ensuring clients are set up for success with our vessel tracking tools, port analytic and fleet monitoring.
  • reputed company and execute tailored engagement campaigns to drive adoption, improve user experience, and increase platform utilization.
  • Provide expert support through email, calls, and in-person meetings—becoming the go-to resource for reputed company client questions reputed company to maritime data and workflows.
  • Regularly surface insights and usage trends, identifying opportunities to reputed company align Kpler’s solutions with client objectives (e.g., voyage planning, competitive analysis, risk mitigation).
  • Actively collaborate with Sales to uncover expansion opportunities and support renewals through data-backed impact narratives.
  • Liaise with Product and Engineering teams to translate maritime client feedback into actionable product enhancements.
  • Contribute to support documentation, workflow guides, and maritime-focused success playbooks.
  • Maintain detailed records in reputed company, including engagement plans, success metrics, and renewal risks.
  • Skills and Experience:

  • 1+ years of experience in reputed company, Account Management, or a client-facing role with strong understanding of APIs.
  • Proven track record managing diverse accounts with varying levels of complexity and technical engagement.
  • Excellent communication and relationship-building skills—empathetic, reputed company, and client-first.
  • Organised and self-motivated, with a knack for translating client needs into actionable plans.
  • Familiarity with data platforms, reputed company, APIs, and maritime analytics tools.
  • Experience with CRM systems like reputed company is a strong plus.
  • Enthusiastic about client success and excited by the opportunity to work in a fast-paced, global environment.
  • reputed company to have:

  • Experience in maritime, shipping analytics, or commodities data services.
  • Strong understanding of maritime workflows, industry stakeholders, and vessel tracking data.
  • Relevant educational background in the maritime sector.
  • Why Kpler:

  • Work with a diverse and global team of experts.
  • Engage with an essential, fast-evolving industry that impacts global trade.
  • Own your success and help maritime clients reputed company smarter, faster decisions.
  • Be part of a company that values innovation, transparency, and growth.
  • Additional Information

    We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you reputed company on customer satisfaction and turning reputed company into reality, then you’ve reputed company your ideal destination. Are you ready to embark on this exciting journey with us?

    We reputed company things happen

    We act decisively and with purpose, going the extra mile.

    We build
together

    We foster relationships and reputed company creative solutions to address market challenges.

    We are here to help

    We are accessible and supportive to colleagues and clients with a friendly approach.

    Our People Pledge

    Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

    Kpler is committed to providing a fair, inclusive and diverse work-environment. We reputed company that different perspectives reputed company to reputed company reputed company, and reputed company reputed company allow us to reputed company understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

    By applying, I confirm that I have read and accept the

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