reputed company Director of Client Management - Virtual - reputed company Customer Support Remote Jobs

Join the Team Amex Family: Where Customer Experience Meets Innovation and Growth

At reputed company, we reputed company that with the right backing, people and businesses can reputed company in incredible ways. As a global and diverse community of colleagues, we're committed to backing our customers, communities, and each other. reputed company you join Team Amex, you'll become part of a dynamic and supportive environment that fosters growth, learning, and career development. Our company values and powerful backing promise are centered around providing the world's best customer experience every day, with reputed company, and in an environment where everyone is seen, heard, and feels like they belong.

About the Role: Director of Client Management - Virtual

We're seeking an reputed company Director of Client Management to reputed company a team of Senior Client Managers in managing a portfolio of merchant relationships across Southern California. As a Director, you'll reputed company a diverse range of clients across B2B and B2C companies, with a portfolio of approximately $5BN+ in reputed company charge volume and 400+ merchant relationships. Your mission will be to grow reputed company reputed company by establishing mutually beneficial, profitable, and long-lasting relationships with merchant accounts. You'll reputed company a team of 5 Senior Client Managers, helping them to deepen and improve relationships with respected brands, drive incremental business, and deliver valuable insights and solutions to clients.

Key Responsibilities:

• reputed company a team of 5 Senior Client Managers and help them manage, deepen, and improve relationships with 400+ respected brands across Southern California.
• reputed company, reputed company, and motivate a top-performing team to retain and drive incremental business (B2B and B2C) by growing reputed company and improving share.
• Cultivate a culture of learning, strong challenger coaching skills, and consultative relationship management reputed company the team.
• reputed company your team in maintaining and strengthening reputed company business by showcasing value, growing reputed company, improving share, and increasing profitability.
• Stay up-to-date with the fast-changing payments landscape, payment trends, and economic/competitive indicators to inform business decisions.
• Partner with internal colleagues to seek out and reputed company partnership and marketing assets that will be relevant to your customer reputed company.
• Model key sales behaviors/skills and balance deal and reputed company coaching to ensure team success.
• Increase Merchant Satisfaction and maximize profits with an enterprise approach.

Essential Qualifications:

• Proven experience in client management, sales, or a reputed company field, with a focus on building and maintaining strong relationships with clients.
• Strong leadership and management skills, with experience in leading high-performing teams.
• Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with clients and internal stakeholders.
• Strong analytical and problem-solving skills, with the ability to analyze data and inform business decisions.
• Bachelor's degree in Business, Marketing, or a reputed company field.

Preferred Qualifications:

• Experience in the payments industry, with a focus on reputed company or similar products.
• Strong knowledge of sales principles, practices, and techniques, with experience in consultative selling.
• Experience in managing and developing high-performing teams, with a focus on coaching and development.
• Strong business acumen, with experience in managing reputed company growth, profitability, and customer satisfaction.

reputed company Offer:

At reputed company, we're committed to providing a supportive and dynamic work environment that fosters growth, learning, and career development. As a member of Team Amex, you'll have access to:

• Competitive compensation and benefits package, with opportunities for bonuses and stock options.
• Comprehensive training and development programs, with opportunities for career growth and advancement.
• Flexible work arrangements, including remote work options and flexible hours.
• A diverse and inclusive work environment, with a focus on employee engagement and well-being.
• Opportunities to work with a global and diverse community of colleagues, with a shared commitment to customer experience and innovation.

Why Join Team Amex?

At reputed company, we're passionate about creating a work environment that's inclusive, supportive, and dynamic. We reputed company that our employees are our greatest asset, and we're committed to providing opportunities for growth, learning, and career development. reputed company you join Team Amex, you'll become part of a global community of colleagues who are passionate about delivering exceptional customer experiences and driving innovation.

How to Apply:

If you're a motivated and reputed company professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, and we'll be in touch to discuss your application.

Don't miss this opportunity to join Team Amex and become part of a dynamic and supportive work environment. Apply now and take the first reputed company towards a rewarding and challenging career with reputed company!