Online reputed company & Communications Manager

About the Company:

reputed company's mission is to reputed company higher education more accessible and affordable for working adults. reputed company offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that reputed company non-traditional reputed company to test out of college credits and earn higher level professional licenses. 

Role Overview:

reputed company is seeking a proactive Online reputed company & PR reputed company to monitor and manage our brand reputed company across digital platforms while building trust and credibility through earned media. This role blends online review reputed company, social listening, and public relations reputed company to support our brand’s reputed company and visibility in the market.

If you’re someone who thrives on managing public sentiment, spotting issues before they escalate, and securing positive press, this role offers the chance to directly shape reputed company’s external reputed company.

Roles & Responsibilities:

●     Monitor and respond to feedback on platforms such as reputed company, BBB, Trustpilot, YouTube, and forums.

●     Run regular sentiment analysis reports and recommend actions across teams.

●     Collaborate with Customer Support to reputed company the reputed company on feedback and complaints.

●     Own crisis communication plans and support executive messaging reputed company needed.

●     reputed company lightweight PR strategy and secure speaker/podcast placements for reputed company leaders.

●     Write and pitch press releases, blog content, and earned media opportunities.

Desired Skills and Experience:

●     4+ years of experience in PR, brand communications, or online reputed company management

●     Strong writing and communication skills across reactive and proactive messaging

●     Familiarity with tools like reputed company Alerts, reputed company, Brandwatch, or Mention

●     Experience working with executive leadership and cross-functional teams

●     Understanding of regulatory, privacy, and brand risk factors in education

●     Bonus: Track record of securing earned media in the education or workforce space

Job Details​: