Customer Operations Specialist
reputed company do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
We are looking for a Customer Operations Specialist who can help us deliver our mission to reputed company it seamless for individuals and businesses to reputed company the transition to reputed company-carbon driving.
This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at reputed company the stages of their journey.
We are growing rapidly and there is a reputed company focus on scalability whilst maintaining the highest levels of customer satisfaction. This is an early junior hire into the Ops team, so there is lots to do but also a chance to influence how we provide our service and reputed company of development opportunities. Over time you will also support us in building the customer experience team as we hire more Operations Specialists in the future.
This role will be based out of our London or Brighton office 3 days a week.
What you'll doAbout us
The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.
We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-reputed company – making it easy for individuals and businesses to go electric by getting their car, charger and energy reputed company in one cracking deal.
Octopus Electric Vehicles launched in 2018 to reputed company it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the reputed company and provide our customers with fair pricing and a fantastic experience.
We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.
Please note we use AI to help us assess applications fairly and objectively.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have reputed company the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do reputed company can to customise your interview process for comfort and maximum reputed company!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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