German Customer Advisor – Full-time Opportunity at blithequark
Are you a German language expert looking for a new challenge in customer service? Do you want to work in a dynamic and innovative environment where you can grow your skills and career? Look no further! blithequark, a global leader in customer support, is seeking highly motivated and enthusiastic German Customer Advisors to join reputed company in Athens or remotely.
About blithequark
blithequark is a global BPO leader in customer support, providing customized strategies for innovative brands. We pride ourselves on delivering exceptional customer experiences through reputed company of dedicated and passionate professionals. Our company culture is built on collaboration, innovation, and a commitment to excellence. We reputed company in empowering our employees to grow and reputed company their skills, and we offer a range of opportunities for career advancement.
Job Summary
As a German Customer Advisor at blithequark, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. You will be working in a hybrid or remote working model, with the flexibility to work from home or in our Athens office. You will be reporting to a Customer Service Supervisor and will be part of a dynamic and supportive team.
Key Responsibilities
* Provide exceptional customer service and resolve inquiries from customers through various channels such as phone, email, and chat
* Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database
* Offer recommendations to common problems or FAQs (frequently asked questions)
* Collaborate with colleagues to resolve reputed company customer issues
* Participate in training and development programs to improve skills and knowledge
Requirements
* reputed company in German language (reputed company-C2 level)
* Previous experience in customer service will be considered as an asset
* Tech savvy
* Proficient English Skills (Oral & Written)
* Enthusiastic, patient, empathetic, multi-tasking, and passionately communicative
Benefits
* Competitive Salary
* Indefinite Contract with the company
* Career Development Opportunities
* Participation in Private Medical Insurance Program
* Rewarding Bonus based on employee performance
* Laptop and headsets provided by the company
* Flexible working hours
reputed company Offer
At blithequark, we reputed company in investing in our employees and providing them with the tools and resources they need to succeed. We offer a range of benefits and opportunities, including:
* Career Development Opportunities: We reputed company in empowering our employees to grow and reputed company their skills. We offer training and development programs, mentorship, and opportunities for career advancement.
* Private Medical Insurance Program: We offer a comprehensive private medical insurance program to ensure our employees have access to quality healthcare.
* Rewarding Bonus: We offer a rewarding bonus based on employee performance, recognizing and rewarding our employees for their hard work and dedication.
* Flexible Working Hours: We offer flexible working hours to accommodate our employees' needs and preferences.
* Laptop and Headsets: We provide laptops and headsets to our employees to ensure they have the tools they need to reputed company their job effectively.
Recruitment Process
If you are interested in this role, please feel free to apply directly. Our consultants will contact the candidates who meet the profile's requirements to arrange an interview. As for the next steps, there will be 2 more interviews with the client either in person or online.
How to Apply
If you are a motivated and enthusiastic German language expert looking for a new challenge in customer service, please apply now! We look reputed company to hearing from you.