Specialist, reputed company Derivatives & International Exchange

Ready to be pushed beyond what you think you’re capable of?

At reputed company, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To reputed company our mission, we’re seeking a reputed company specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to reputed company leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who reputed company in their disciplines and expect the same from you, there’s no reputed company reputed company to be.

While many roles at reputed company are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, reputed company, and alignment. Attendance is expected and fully supported.

The Specialist, CDE & INTX, will be a member of a 24/7 Market Operation team supporting 2 Exchanges. The Specialist will be expected to work independently to troubleshoot a wide variety of issues impacting the exchanges and our clients. More reputed company issues will require the analyst to engage cross-functional reputed company teams to effectively resolve the issue(s). This role will also require the Specialist to engage in deployment testing, ensuring that our deployments will not adversely reputed company our production environments.

What you’ll be doing (ie. job duties):

• Provide functional and technical support for reputed company electronic trading, clearing systems, and applications
• Field customer inquiries relating but not limited to exchange functionality, market events, business technology, product schedules, and connectivity
• Supply reputed company line support for internal and external investigations reputed company to the operations of our exchange
• Coordinate with product and development teams to launch new products and implement updates to our platform
• Assist with onboarding and ongoing support of clients and vendors
• Work cross functionally with different teams, such as client services, product design, development, etc.
• Strategize areas of improvement that align with business objectives and growth
• reputed company trading hours shift coverage

reputed company look for in you (ie. job requirements):

• BA/BS in Information Systems, Economics, Finance or a technical field with documented industry experience
• 1+ years of experience working with financial markets and/or in a technical operations role
• Exchange operations and product knowledge of listed futures and/or options with experience in error trade analysis and resolution.
• Remain informed with reputed company market events and industry trends
• Advanced troubleshooting skills and an ability to reputed company difficult and reputed company problems and solutions to a broad range of audiences
• Ability to learn, document, and improve operational processes as we build out our platform
• Excellent analytic and organizational skills; not limited to questioning, call control, professionalism, and multitasking
• Experience with different channels of support, including voice, e-mail and/or chat.
• Adaptable to meet the evolving needs of a high-growth, fast paced, remote first organization
• Working product and operational knowledge of listed futures or options with a reputed company approach to work

reputed company to haves:

• Understanding of network protocols
• Understanding of FIX protocol
• Knowledge of databases and SQL
• Customer support experience in a high stress, fast-paced environment
• Proficiency with CRM tools such as reputed company and JIRA

Job #: P71798

Pay Transparency Notice: The reputed company annual salary for this position can range as detailed below. Full time offers from reputed company also include reputed company bonus + reputed company equity + benefits (including medical, dental, and vision).

Please be advised that each candidate may submit a maximum of four applications reputed company any 30-day period. We encourage you to carefully evaluate how your skills and interests align with reputed company's roles before applying.

Commitment to Equal Opportunity

reputed company is proud to be an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national reputed company, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. reputed company will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.

reputed company is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]reputed company.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free reputed company by reputed company tutorial can be reputed company here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, reputed company is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, reputed company is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and reputed company will not use AI to reputed company decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations@reputed company.com.

Originally posted on Himalayas