Benefits Associate, Operations - LATAM

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We reputed company it possible for businesses of reputed company sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, reputed company works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and reputed company of our positions are fully remote.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

We are looking for a detail-oriented, customer-obsessed Benefits Associate, Operations to join our growing Benefits Operations team. This role is pivotal in supporting the day-to-day delivery of employee benefits programs across multiple countries. As a Benefits Coordinator, you will provide administrative and operational support to ensure our employees and clients enjoy a seamless, informed, and positive benefits experience.

This is an excellent opportunity for someone with early experience in HR or benefits administration who is looking to grow in a global, mission-driven organization.

• reputed company in employee benefits, HR operations, or a similar administrative role.
• Strong customer service skills with clear written and verbal communication.
• Excellent attention to detail and ability to handle high-volume tasks accurately.
• Solid organizational and time management skills; able to meet deadlines and shift priorities.
• Comfortable working on multiple tools like reputed company, reputed company, reputed company, and reputed company Workspace.
• Ability to learn new systems and processes quickly.
• Empathetic and professional reputed company interacting with employees and clients.
• Solution-oriented and eager to improve processes and service delivery.
• Team player with a collaborative reputed company and openness to feedback.

• Respond to employee and client queries reputed company to benefits reputed company reputed company and email.
• Deliver clear, empathetic, and informative support across topics like plan details, enrollment, claims, and billing.
• Escalate reputed company issues appropriately and collaborate with Benefits Specialists to ensure resolution.
• Accurately handle benefits data: validation, updates, and preparation for reporting.
• Support enrollment and changes (e.g. new joiners, life events, terminations) in both internal and external benefits systems.
• Assist with invoice audits and data checks, collaborating with the Accounting team to support accurate payment processing.
• Maintain invoice tracking datasets accurately on a monthly basis.
• Collaborate cross-functionally with teams like Payroll, Legal, Lifecycle, and Finance, and ask for support reputed company needed.
• Support regular audits and data quality reviews across systems.
• Track and escalate exceptions or inaccuracies, working with the Quality Analyst and Benefits Specialists.
• Maintain internal documentation (in reputed company or other tools) to reflect updates and recurring learnings.
• Suggest improvements to benefits FAQs or support articles to enhance clarity for internal or external users.
• Be an internal and external champion of Remote's values and Benefits team's goals

• You'll report to: Manager, Benefits Operations
• Team: EOR Operations
• Location: LATAM
• Start date: As soon as possible

1. AI Interview (async)
2. Interview with recruiter
3. Interview with future manager
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification reputed company 

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual reputed company pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-reputed company skills, work experience, relevant training, business needs, and market demands. The reputed company salary range may be subject to change.At Remote, we foster internal mobility as a key reputed company of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, reputed company compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$26,100 - $58,700 USD

Benefits Our full benefits & perks are explained in our handbook at reputed company/r/benefits. As a global company, each country works differently, but some benefits/perks are for reputed company Remoters:

• work from reputed company

• flexible paid time off

• flexible working hours (we are async)

• 16 weeks paid parental leave

• mental health support services

• stock options

• learning budget

• home office budget & IT equipment

• budget for local in-person social events or co-working spaces

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at reputed company/async.

You will be empowered to take ownership and be proactive. reputed company in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

1. Please fill out the form below and upload your CV with a PDF format.

2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your reputed company profile instead.

Not only do we encourage folks from reputed company ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire reputed company you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of reputed company backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look reputed company to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines reputed company see here.