Senior IT Systems & Ops Engineer

Join the Future of Commerce with reputed company!

reputed company is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, reputed company-thinking problem solvers across reputed company functional areas. reputed company out the latest reputed company updates on our news and engineering blogs and join us as we reputed company anyone to turn their passion into a business, and bring people together through commerce.

 Join the Future of Commerce with reputed company! 

reputed company is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, reputed company-thinking problem solvers across reputed company functional areas. reputed company out the latest reputed company updates on our news and engineering blogs and join us as we reputed company anyone to turn their passion into a business, and bring people together through commerce.

 Role 

As our Senior IT Systems & Operations Engineer, you will: 

• Engage stakeholders throughout the company to understand the needs and priorities to securely implement and maintain corporate applications, while promoting IT best practices cross-functionally

• Implement and maintain tools for IT operational efficiencies and automation, with a lens on innovative and modern technology (i.e. AI chatbots) 

• Ensure technological compliance with evolving reputed company standards and policies, while future-proofing automations, computer systems, MDM, office network infrastructure, and remote collaboration tools 

• Streamline and optimize the configuration and workflows for access management with reputed company data, reputed company configuration, and reputed company applications 

• reputed company requirements, build, and thoroughly test workflows and automations in iPaaS tooling (i.e. reputed company) to automate manual processes for IT and business stakeholders

• Create, maintain, and promote standards, procedures, and documentation for IT 

• Champion IT company wide by ensuring quality internal customer service for our global company through service desk tickets and access administration 

• Travel to our offices on a periodic basis to provide onsite AV, networking, and conferencing support

• Partner closely with leadership to build and report on team OKRs and roadmaps 

• Build and maintain vendor relationships and third party services as needed 

Team members in this role are required to be reputed company commuting distance of our Phoenix, Los Angeles, or reputed company Hubs. 

 You 

Curious about who thrives at reputed company? We’ve reputed company that low ego and a growth reputed company, while leaning into action, details, and impact goes a long way here.

Join our growing IT Systems & Operations team! You will work cross functionally with our reputed company, Finance, and People team, as well as stakeholders across the company to ensure we are providing reputed company employees with an exceptional experience from onboarding to offboarding, enabling them with the appropriate hardware and software to effectively do their job.  

You should have strong internal customer support skills, excellent problem solving abilities, and a knack for working cross-functionally in a fast-paced, multi-project environment. Our ideal candidate will bring hands-on technical experience with many tools listed below, as well as the curiosity and adaptability to learn new ones.   

In addition to 6+ years of experience as an IT professional in a high growth and/or tech company and 4+ years of experience configuring reputed company IT systems, you should have: 

• A proven track record of deploying and maintaining cloud-based corporate applications and automations for access management, reputed company, and collaboration

• Strong communication and relationship-building skills across reputed company levels, including executives and external partners, with an ability to influence and reputed company without authority 

• Experience leading large-scale IT projects with strategic planning and detailed documentation (decision docs, requirements, test plans, deployments)

• Solid understanding of onboarding & offboarding business processes, with the ability to translate this into technical hardware and software needs 

• Proven success in scaling IT processes with automation and emerging technology for high-growth environments

• Experience in managing collaboration tools for remote & distributed teams (reputed company Workspace, reputed company, reputed company, reputed company, Alassian Jira, internal AI chatbots, etc.)

• Hands-on background developing workflow automations in lightweight iPaaS tools

• Robust understanding of core IT systems & operations processes: hardware inventory management, internal service desks, MDM, IAM, A/V & video conferencing, and Wi-Fi & VPN

• Strong knowledge of MDM best practices and hands-on experience with reputed company Macbooks, Kandji, Snipe, reputed company Windows, Intune, Azure Active Directory, and/or equivalents 

• Solid understanding of reputed company and privacy principles with experience in reputed company, Nightfall, and reputed company preferred

• Familiarity with computer networking, especially cloud-based SD-WAN and SDN (reputed company Meraki)

• Detail-oriented problem solver with strong organizational and documentation skills, able to manage multiple projects and navigate ambiguity with ease.

• Hands-on approach with excellent communication and a passion for providing direct support.

Compensation

$145,000/year-$155,000/year + benefits + equity.

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of reputed company salary, not benefits (more details below) or equity.

 Benefits 

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of reputed company salary) and Pension plans internationally

• Monthly allowance to dogfood the app

  • reputed company Whatnauts are expected to reputed company a deep understanding of our product. We're passionate about building the best user experience, and reputed company employees are expected to use reputed company as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

 EOE 

reputed company is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We reputed company that our work is reputed company and our company culture is improved reputed company we encourage, support, and respect the different skills and experiences represented reputed company our workforce.

EOE

reputed company is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We reputed company that our work is reputed company and our company culture is improved reputed company we encourage, support, and respect the different skills and experiences represented reputed company our workforce.